Senior Client Executive, Employee Benefits & Strategy

Marsh McLennan Agency; Scottsdale (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Marsh McLennan Agency seeks a Client Executive to support Sales Executives in securing new business and managing strategic client relationships. You will oversee client service, renewal activities, and administration of products for assigned clients, while deepening carrier relationships and advising on plan design and compliance.

You will mentor colleagues, handle escalated issues, and ensure timely, accurate documentation and communications with clients and internal teams.

Qualifications

• High School Diploma or GED is required.
• 8+ years in group benefits with at least 3+ years in a Client Executive or similar level role.
• Licensed in Arizona Health, Life and Disability.
• Ability to develop and work with mathematical formulas.
• Excellent time management, organizational and multi-tasking skills with high attention to detail.
• Ability to communicate effectively, both written and verbally, with internal and external parties.
• Ability to conduct education and enrollment meetings (public speaking).
• Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point).

Responsibilities

• Assist Sales Executives in securing new business.
• Manage strategic client relationships and oversee client service, renewal activities and administration of products.
• Develop knowledge of carriers and products, advise on plan design and compliance issues.
• Negotiate with carriers and underwriters to develop innovative solutions.
• Monitor regulatory changes and ensure client documentation is complete and timely.
• Mentor and educate team members and participate in industry/community involvement.
• Maintain electronic client files and document meetings, issues and decisions.
• Attend onsite and offsite client meetings and ensure deadlines are met.

Skills

Communication skills

Public speaking

Time management

Organizational skills

Multitasking

Relationship building

Independent work

Microsoft Office

Education

High School Diploma or GED

Some college or technical training

Tools

Microsoft Office

Job description

Marsh McLennan Agency seeks a Client Executive to support Sales Executives in securing new business and managing strategic client relationships. You will oversee client service, renewal activities, and administration of products for assigned clients, while deepening carrier relationships and advising on plan design and compliance.

You will mentor colleagues, handle escalated issues, and ensure timely, accurate documentation and communications with clients and internal teams.