Senior Client Delivery Lead – Regulatory Tech

Cube

San Francisco, Northern (CA, KY)

Hybrid

USD 140,000 - 190,000

Full time

8 days ago

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Job summary

CUBE is a global RegTech business redefining regulatory intelligence with AI-powered SaaS for the financial services industry. You’ll be the face of CUBE to clients, owning the end-to-end implementation and BAU, collaborating with Client Services, Intelligence & Analytics, Technology and Operations to deliver exceptional service and real compliance outcomes.

This role sits at the intersection of project delivery and client relationship management within regulatory technology.

Qualifications

Experience delivering change and technology transformation in financial services.
Exposure to risk and compliance based implementation projects.
Strong understanding of large-scale programme delivery (Agile, DevOps, waterfall).
Ability to facilitate workshops and elicit business requirements with minimal supervision.
Experience in consulting firms or technology vendors in financial services is a plus.

Responsibilities

Own the end-to-end implementation lifecycle from initial engagement to BAU transition.
Build and maintain strong client relationships, driving engagement and satisfaction.
Lead client-facing meetings and workshops, presenting status and managing expectations.
Identify and resolve issues to ensure unrivalled service and retention.
Collaborate across legal, finance, and technology to meet all client requirements.
Gather client feedback and influence the product roadmap with a client-centric view.