Senior Client Billing Specialist

Holland & Knight; Dallas (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is looking for a Senior Client Billing Specialist to join their dynamic team in Dallas. This role offers the chance to work in a fast-paced environment, managing all billing functions for assigned clients and practice groups. The ideal candidate will have extensive experience in billing, particularly in a law firm setting, and will be responsible for generating invoices and collaborating with the Collections team. With a focus on maintaining strong client relationships and managing electronic billing processes, this position promises a rewarding career path in a supportive and resource-rich environment. If you are detail-oriented and thrive under pressure, this opportunity is perfect for you.

Benefits

Generous paid time off

Eleven paid holidays per year

Paid leave for new parents

Comprehensive medical plans

Dental and vision plans

Life and AD&D insurance

Short and long-term disability insurance

401(k)

Resources for individuals with disabilities

Qualifications

• 5+ years of experience in billing or eBilling, ideally in a law firm.
• Strong technical skills with Windows software and MS Office.
• Excellent attention to detail and communication skills.

Responsibilities

• Process client bills using Aderant software and manage ebilling.
• Collaborate with attorneys and clients to ensure accurate billing.
• Prepare reports and handle complex billing tasks efficiently.

Skills

Billing/Ebilling experience

Technical skills in Windows-based software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to detail

Interpersonal skills

Analytical skills

Communication skills

Ability to work under pressure

Education

Bachelor’s degree

Tools

Aderant

Elite

eBillingHub

BillBlast

Job description

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

Description:

We are seeking a Senior Client Billing Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our firm. The position will be responsible for all billing functions for assigned client accounts and/or specialized practice groups, including invoice generation, ebilling via various electronic systems, and collaboration with the Collections team. The individual will manage assigned clients and/or practice groups and report to the Director of Billing & Collections.

This position offers the flexibility to work from home. Periodic in-office presence is required for monthly team meetings, events, and training opportunities. The position can be based in the Firm’s Operation Center (Tampa Bay area) or our Firm’s practicing office in Dallas.

Key Responsibilities Include:

• Process client bills via Aderant software.
• Ebill assigned client bills as required by client-driven outside counsel guidelines and/or engagement letters.
• Research and answer questions pertaining to assigned client accounts and/or practice group assignments.
• Review and edit pre-bills in response to attorney and secretary requests.
• Handle and process a high volume of complex bills.
• Review and verify accuracy of billing and supporting documentation.
• Own the full scope of electronic billing for assigned clients, from finalized invoice to successful approval for payment.
• Prepare ad hoc reports for attorneys as needed.
• Collaborate with Ebilling Solutions Specialist on transitioning clients from paper to electronic billing.
• Manage accounts of a highly specialized, advanced, or sensitive nature.
• Build rapport with billing attorneys and client contacts to maintain solid client relationships.
• Perform special projects and additional duties as assigned.

Qualifications:

• 5+ years of progressive experience as a Biller/Ebiller, preferably in a law firm environment.
• Strong technical skills with proficiency in Windows-based software and Microsoft Word, Excel, and Outlook.
• Ability to prioritize and manage multiple tasks to meet critical deadlines.
• Ability to work well under pressure.
• Flexibility for overtime is required.
• Strong attention to detail and excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Self-starter with the ability to adapt to changing priorities and work demands.
• Exceptional analytical skills and the ability to anticipate work needs.
• General understanding of a revenue cycle, including accounts payable processes.
• Proactive in identifying issues and proposing solutions.
• Ability to work in a team environment.
• Experience with Aderant, Elite, eBillingHub, or BillBlast software preferred.

Minimum Education:

• Bachelor’s degree required, but may be substituted for relevant legal work experience.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; paid leave for new parents; comprehensive medical, dental, and vision plans; life and AD&D insurance; short and long-term disability insurance; 401(k); and resources for individuals with developmental disabilities and their caregivers.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer.