Senior Client Advisor & Store Team Lead

24 Seven Talent; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A retail management firm in Miami is seeking a Lead Client Advisor responsible for leading a team and ensuring exceptional customer service. This role involves overseeing daily operations, managing inventory, and enhancing client satisfaction. Candidates must have extensive experience in retail management and possess strong leadership, communication, and organizational skills. Bilingual capabilities are preferred to serve diverse customers effectively in a dynamic retail environment.

Qualifications

• Extensive experience in retail management and team supervision.
• Strong leadership, communication, and organizational skills are essential.
• Proficiency in negotiation, sales management, and retail math.

Responsibilities

• Lead and supervise a team of client advisors to enhance customer service.
• Oversee daily store operations to ensure efficiency and sales targets.
• Manage training and performance evaluations of team members.

Skills

Leadership abilities

Communication skills

Organizational skills

Inventory management

Sales management

Time management

Customer service excellence

Bilingual or multilingual communication

Tools

POS systems

Inventory management systems

Job description

A retail management firm in Miami is seeking a Lead Client Advisor responsible for leading a team and ensuring exceptional customer service. This role involves overseeing daily operations, managing inventory, and enhancing client satisfaction. Candidates must have extensive experience in retail management and possess strong leadership, communication, and organizational skills. Bilingual capabilities are preferred to serve diverse customers effectively in a dynamic retail environment.