Senior Clerk, Finance & Tax Payments

Dracut; Dracut (MA); On-site; USD 31,000 - 35,000; Full time

Job summary

The Town of Dracut, Massachusetts is seeking a Principal Clerk in the Treasurer-Collector’s Office to provide administrative, customer service, and financial support. You will handle payments, maintain records, assist the public and external stakeholders, and help ensure compliance with laws and policies.

The role requires careful attention to detail, confidentiality, and the ability to work under supervision with prescribed schedules.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years related banking and/or customer service experience required.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Assists with the collection of real estate, excise, and personal property taxes, as well as water and sewer payments, in person and by mail by receiving, preparing and electronically processing payments.
• Assist with the collection of receipts from town and school departments.
• Assist with the preparation of tax title documentation and reconciliation of tax titles.
• Responds to inquiries and provides assistance to the public, mortgage and title companies, and lawyers by researching and preparing documents, making necessary referrals, and processing Municipal Lien Certificates.
• Balances daily cash receipts and performs accounts payable functions.
• Process and reconcile payment reversals received online and through bank deposits, and notify applicable departments as required.

Skills

Cash handling

Customer service

Record keeping

Attention to detail

Communication

Education

High school diploma or equivalent

2+ years banking/customer service experience

Tools

Microsoft Office

Ten-key/adding machine

Accounting/bookkeeping

Job description

The Town of Dracut, Massachusetts is seeking a Principal Clerk in the Treasurer-Collector’s Office to provide administrative, customer service, and financial support. You will handle payments, maintain records, assist the public and external stakeholders, and help ensure compliance with laws and policies.

The role requires careful attention to detail, confidentiality, and the ability to work under supervision with prescribed schedules.