Senior Claims Strategy Leader

Patriot Growth Insurance Services; Media (Delaware County); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical plans

Virtual care (telehealth)

Disability coverage

Parental leave

Flexible PTO

401(k) match

Employee Assistance Program

Job summary

Patriot Growth Insurance Services in Media, PA is seeking a Senior Claims Consultant to serve as a trusted advisor to clients navigating complex and high-stakes claims challenges. This role blends technical claims expertise with strategic consulting to achieve favorable outcomes and strengthen risk management.

You will partner with clients, carriers, legal counsel, and internal teams to manage sophisticated claim portfolios, resolve coverage issues, and deliver insights that support renewal

Qualifications

• Bachelor's degree or equivalent professional experience.
• Insurance licensing or ability to obtain licensing within 60 days of hire.
• Strong knowledge of commercial insurance policy language and claims processes.
• Experience managing complex, high-severity, or litigated claims and developing claim resolution strategies.
• Strong analytical, negotiation, and problem-solving skills.
• Excellent written, verbal, and presentation skills, including experience working with executive-level client contacts.
• Ability to collaborate effectively with clients, carriers, attorneys, and internal teams.

Responsibilities

• Lead strategy for catastrophic, litigated, and high-severity claims, driving resolution efforts and negotiating favorable outcomes for clients.
• Analyze insurance policy language, carrier positions, and claim developments to develop effective advocacy and coverage strategies.
• Collaborate with attorneys, adjusters, carriers, producers, and internal teams to resolve complex claim matters and remove barriers to resolution.
• Conduct loss trend analysis, benchmarking, and root‑cause assessments that help clients reduce future exposures and improve risk management outcomes.
• Prepare and present claims reviews, performance metrics, and loss analyses to executive‑level client stakeholders and leadership teams.
• Develop underwriting narratives, claim summaries, and strategic recommendations that support renewal negotiations and underwriting discussions.
• Mentor Claims Consultants by providing technical guidance, training, and support for process improvement initiatives.
• Oversee workload distribution and account assignments within the Claims Department to help ensure efficient service delivery and team success.

Skills

Commercial claims knowledge

Analytical skills

Negotiation

Communication

Collaboration

Mentoring

Process improvement

Education

Bachelor's degree or equivalent

CPCU or CIC designation

AIC or CRIS designation

Tools

EPIC or AMS360

Microsoft Office

Job description

Patriot Growth Insurance Services in Media, PA is seeking a Senior Claims Consultant to serve as a trusted advisor to clients navigating complex and high-stakes claims challenges. This role blends technical claims expertise with strategic consulting to achieve favorable outcomes and strengthen risk management.

You will partner with clients, carriers, legal counsel, and internal teams to manage sophisticated claim portfolios, resolve coverage issues, and deliver insights that support renewal