Senior Claims Strategist: Complex GL & Coverage

Socket.dev; New York (NY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Lockton Northeast is seeking a Senior Claims Consultant to act as a senior client advocate and technical resource for complex property and casualty claims. The role focuses on general liability, auto liability, workers compensation, excess liability, and other high-severity matters, advising clients before losses, supporting significant incidents, and developing claim strategies post-claim.

The position also supports loss trend analysis, risk mitigation, client stewardship, and development of

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 10–15 years of progressively responsible experience handling or advising on commercial property and casualty claims.
• Demonstrated expertise in complex general liability, auto liability, workers compensation, and other high-severity or litigated claims.
• Experience with excess liability claims, including attachment, allocation, defense transition, and carrier coordination.
• Strong knowledge of commercial liability insurance coverage, including exclusions, conditions, endorsements, additional insured status, contractual risk transfer, reservation-of-rights positions, and other insurance issues.
• Experience developing claims, litigation, mediation, and resolution strategies with clients, insurers, TPAs, and counsel.
• Ability to provide both pre-loss risk management guidance and post-loss claim consulting.

Responsibilities

• Lead claims management and advocacy across WC, AL, and GL claims.
• Develop and execute claim strategies addressing liability, coverage, litigation, defense, and resolution.
• Participate in large-loss reviews, mediations, settlement discussions, and other strategic claim activities.
• Coordinate communication among clients, insurers, TPAs, counsel, producers, client executives, and internal specialists.
• Lead strategic reviews of current and legacy claim portfolios.
• Evaluate reserves, litigation strategies, action plans, and resolution opportunities.
• Identify claims for escalation, mediation, targeted closure, specialist involvement, or further investigation.
• Assess carrier and TPA performance and identify opportunities to improve claim outcomes and reduce total cost of risk.
• Advise clients on claim reporting protocols, significant-event response planning, evidence preservation, and insurer notice requirements.

Skills

Client advocacy

Technical expertise

Negotiation skills

Written communication

Education

Bachelor’s degree or equivalent

Job description

Lockton Northeast is seeking a Senior Claims Consultant to act as a senior client advocate and technical resource for complex property and casualty claims. The role focuses on general liability, auto liability, workers compensation, excess liability, and other high-severity matters, advising clients before losses, supporting significant incidents, and developing claim strategies post-claim.

The position also supports loss trend analysis, risk mitigation, client stewardship, and development of