Senior Claims Specialist: Complex Claims Leader

Liberty Mutual Insurance; Minneapolis (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Senior Claims Specialist in Minnesota to review, analyze, and process moderately to complex commercial property/casualty claims. You will decide liability, evaluate losses, and negotiate settlements within authority while managing a busy claims inventory.

The role involves mentoring teammates, guiding investigations, and coordinating litigation efforts. A bachelor’s degree and 3–5 years’ related experience are expected, with licensing as applicable.

Qualifications

• Bachelor's degree (or equivalent) and 3–5 years directly related work experience.

Responsibilities

• Plans and conducts investigations of claims, interviewing insureds, witnesses, and claimants; collects documentation and evidence.
• Assesses policy coverage and notifies insured of issues; sets reserves and adjusts as needed during processing.
• Negotiates settlements within authority limits; determines liability and damages.
• Coordinates litigation activities and attends trials as company representative.
• Acts as senior technical resource; mentors new team members and participates in quality reviews.
• Participates in Suit Committees, Roundtables, Arbitrations, Mediations and field investigations.

Skills

Interpersonal skills

Leadership ability

Claims handling knowledge

Time management

Education

Bachelor's degree or equivalent training

Job description

Liberty Mutual Insurance is seeking a Senior Claims Specialist in Minnesota to review, analyze, and process moderately to complex commercial property/casualty claims. You will decide liability, evaluate losses, and negotiate settlements within authority while managing a busy claims inventory.

The role involves mentoring teammates, guiding investigations, and coordinating litigation efforts. A bachelor’s degree and 3–5 years’ related experience are expected, with licensing as applicable.