Senior Claims Specialist - Complex Property & Casualty

Liberty Mutual Fire Insurance Co.; Hoffman Estates (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Liberty Mutual Fire Insurance Co. seeks a Senior Claims Specialist to review, analyze, and process moderately to complex claims within authority limits. You’ll decide liability, compensability, and damages, negotiate settlements, and manage a caseload of commercial property/casualty claims.

You may assist the Claims Team Manager with assigning new claims, providing technical direction, and monitoring workloads while mentoring junior staff.

Qualifications

• Bachelor's degree or equivalent training with 3–5 years related work experience.
• Advanced knowledge of claims handling practices and policy coverage.

Responsibilities

• Investigate claims by interviewing insureds and witnesses, collect documentation, secure evidence, and determine coverage and liability.
• Assess coverage, establish reserves, and adjust reserves as needed during processing.
• Negotiate settlements within authority limits and coordinate litigation activities.
• Mentor team members, assist with escalated issues, and participate in quality reviews.
• Engage subrogation, cause/origin experts, and independent medical examiners as needed.

Skills

Investigation leadership

Negotiation

Communication

Claims handling

Education

Bachelor's degree

Job description

Liberty Mutual Fire Insurance Co. seeks a Senior Claims Specialist to review, analyze, and process moderately to complex claims within authority limits. You’ll decide liability, compensability, and damages, negotiate settlements, and manage a caseload of commercial property/casualty claims.

You may assist the Claims Team Manager with assigning new claims, providing technical direction, and monitoring workloads while mentoring junior staff.