Hybrid Senior Claims Specialist: Lead Complex Claims

Liberty Mutual Insurance; Suwanee (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Liberty Mutual Insurance in Suwanee, GA, is seeking a Senior Claims Specialist to review, analyze and process moderately to complex commercial property and casualty claims within authority limits. The role includes evaluating liability, coverage and damages, negotiating settlements and guiding the claims team.

The position requires a bachelor's degree and 3–5 years of related experience, plus necessary licenses.

Qualifications

• Excellent interpersonal skills to communicate and negotiate with customers during investigations.
• Leadership ability to delegate work and mentor teammates.
• Advanced knowledge of claims handling practices, liability, policy coverage, and state tort laws.

Responsibilities

• Plan and conduct investigations of claims, interview insureds, witnesses and claimants, collect documentation and secure evidence.
• Refer to subrogation or Special Investigations Unit as appropriate.
• Assess policy coverage and establish reserves, adjusting as necessary during processing.
• Assess damages and negotiate settlements within authority limits.
• Coordinate litigation activities and attend trials as needed.

Skills

Interpersonal skills

Leadership ability

Claims knowledge

Education

Bachelor's degree

Job description

Liberty Mutual Insurance in Suwanee, GA, is seeking a Senior Claims Specialist to review, analyze and process moderately to complex commercial property and casualty claims within authority limits. The role includes evaluating liability, coverage and damages, negotiating settlements and guiding the claims team.

The position requires a bachelor's degree and 3–5 years of related experience, plus necessary licenses.