Senior Claims Quality & Compliance Leader

Uber; New York (NY); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

Bonus program

Equity

401(k) plan

Benefits

Job summary

Uber is seeking a Sr. Claims Manager, Quality & Compliance in New York, NY. You will set the strategy and operating model for claims quality, SOX controls, audit readiness, and oversight of external partners.

The role demands strong leadership, deep claims expertise, and the ability to drive improvements across internal and partner ecosystems. You will translate priorities into a coordinated roadmap, balance resources, and deliver measurable outcomes.

Qualifications

• Minimum 7 years of professional experience.
• Minimum 2 years of people management experience.
• Bachelor's degree in a related field or equivalent practical experience.

Responsibilities

• Set strategy and priorities for claims quality and compliance roadmap.
• Build and develop the team of claims quality and compliance professionals.
• Design governance, decision rights, and performance measures.
• Lead the FNOL quality framework and continuous improvements.
• Lead Claims SOX control governance and remediation activities.
• Lead audit engagements for Claims and respond to audit findings.
• Strengthen external partner accountability and drive corrective action.
• Drive cross-functional change across workflows, tooling, and training.
• Anticipate future needs and advise leadership on regulatory changes.

Skills

Claims management

SOX governance

Audit readiness

People management

Stakeholder management

Education

Bachelor's degree

Job description

Uber is seeking a Sr. Claims Manager, Quality & Compliance in New York, NY. You will set the strategy and operating model for claims quality, SOX controls, audit readiness, and oversight of external partners.

The role demands strong leadership, deep claims expertise, and the ability to drive improvements across internal and partner ecosystems. You will translate priorities into a coordinated roadmap, balance resources, and deliver measurable outcomes.