Senior Claims Quality & Compliance Leader

Uber; Chicago (IL); On-site; USD 162,000 - 180,000; Full time

Benefits offered by this job

401(k) plan

Equity award

Bonus program

Comprehensive benefits

Job summary

Uber is seeking a Senior Claims Manager, Quality & Compliance in Chicago to lead the strategy and operating model for claims quality, SOX controls, audit readiness, and partner oversight. You will guide a team, coordinate with Claims leadership, Finance, Accounting, auditors, and carrier partners to strengthen controls and improve claim experiences.

This role requires seasoned leadership, deep claims expertise, and the ability to drive cross-functional change.

Qualifications

• Minimum 7 years of professional experience.
• Minimum 2 years of people management experience.
• Bachelor's degree in a related field or equivalent practical experience.
• Experience in audit, SOX, or regulatory compliance.

Responsibilities

• Set strategy for claims quality and compliance roadmap.
• Lead FNOL quality framework and SOX control governance.
• Oversee audits and responses to audit requests.
• Develop and coach a high-performing team.
• Collaborate with stakeholders across Claims, Finance, and partners.
• Drive cross-functional improvements and governance.

Skills

Quality management

SOX compliance

Audit readiness

Leadership

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Uber is seeking a Senior Claims Manager, Quality & Compliance in Chicago to lead the strategy and operating model for claims quality, SOX controls, audit readiness, and partner oversight. You will guide a team, coordinate with Claims leadership, Finance, Accounting, auditors, and carrier partners to strengthen controls and improve claim experiences.

This role requires seasoned leadership, deep claims expertise, and the ability to drive cross-functional change.