Senior Claims Leader - General Liability & Auto

Great American Insurance Group; Tulsa (OK); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off

401(k) with match

Employee stock purchase plan

Commuter benefits

Job summary

Mid-Continent Group in Tulsa or Cincinnati is seeking an experienced Senior Casualty Claims Representative to join our team on a hybrid schedule. You will manage a portfolio of commercial general liability and commercial auto claims across the United States, investigate coverage, liability, damages, and claim exposure, and work with underwriters and partners to reach timely resolutions.

Candidates should have a Bachelor's degree in a related field and 5+ years of casualty claims experience,

Qualifications

• Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field, or equivalent experience.
• Generally, 5+ years of commercial casualty claims handling experience.
• Experience handling commercial general liability and/or commercial auto claims.
• Strong analytical, negotiation, communication, and organizational skills.
• Knowledge of policy interpretation, coverage analysis, reserving practices, and litigation management.
• Ability to travel as needed.

Responsibilities

• Manage a portfolio of commercial general liability and commercial auto claims across the United States.
• Investigate claims to evaluate coverage, liability, damages, and claim exposure.
• Obtain and analyze policies, reports, statements, medical records, expert opinions, and other documentation necessary to evaluate and resolve claims.
• Develop and execute claim resolution, settlement, and reserving strategies within assigned authority.
• Analyze and negotiate settlements to achieve appropriate claim outcomes.
• Communicate coverage positions and claim decisions to insureds, claimants, brokers, legal counsel, and business partners.
• Participate in mediations, arbitrations, depositions, settlement conferences, and trials as needed.
• Authorize payments within delegated authority and ensure timely and accurate claim handling.
• Maintain complete and accurate claim documentation, correspondence, reports, and settlement records.
• Collaborate with underwriting, marketing, risk engineering, and other internal partners to strengthen customer relationships and improve business results.
• Serve as a resource on casualty claims handling, coverage analysis, litigation management, and settlement strategies.

Skills

Analytical skills

Negotiation

Communication

Organizational skills

Travel willingness

Education

Bachelor's degree in Business, Risk Management, Insurance, Finance, or related field

Job description

Mid-Continent Group in Tulsa or Cincinnati is seeking an experienced Senior Casualty Claims Representative to join our team on a hybrid schedule. You will manage a portfolio of commercial general liability and commercial auto claims across the United States, investigate coverage, liability, damages, and claim exposure, and work with underwriters and partners to reach timely resolutions.

Candidates should have a Bachelor's degree in a related field and 5+ years of casualty claims experience,