Senior Claims Leader: Develop Teams, Drive Change, Results

Athene; West Des Moines (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

Athene in West Des Moines, IA, seeks a Claims Manager to lead high-performing teams and deliver timely, accurate claims processing. You will coach staff, manage workflow, and partner across the organization to improve the customer and beneficiary experience.

This role requires 5+ years in claims/insurance and at least 2 years of leadership. You’ll drive change, use data to improve performance, and ensure regulatory compliance while advancing initiatives across Claims.

Qualifications

• 5+ years of claims processing or related financial services experience, including 2+ years in a leadership role.
• Experience with annuity products preferred.
• Ability to coach, develop, and hold teams accountable during change.

Responsibilities

• Lead and develop teams to achieve strong performance and growth.
• Direct day-to-day claims operations to ensure timely, accurate processing.
• Lead through organizational and technology changes and partner across the business.
• Use data to improve performance, capacity, and customer outcomes.
• Manage risk, ensure compliance, and support department goals.

Skills

Leadership

Coaching

Change management

Data-driven

Communication

Education

Bachelor's degree or equivalent experience

Job description

Athene in West Des Moines, IA, seeks a Claims Manager to lead high-performing teams and deliver timely, accurate claims processing. You will coach staff, manage workflow, and partner across the organization to improve the customer and beneficiary experience.

This role requires 5+ years in claims/insurance and at least 2 years of leadership. You’ll drive change, use data to improve performance, and ensure regulatory compliance while advancing initiatives across Claims.