Senior Claims Examiner, Commercial General Liability

Jobtailor; Illinois; On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in Illinois seeks an experienced senior claims professional to actively manage high-severity, complex commercial general liability claims and related excess and umbrella policies across the United States.

You will analyze coverage, draft position letters, coordinate with carriers, defense counsel, and brokers, and lead resolution strategies. Requires 7–10 years in casualty claims, active adjuster licensing, and readiness to travel up to 10%.

Qualifications

• 7–10 years of experience in casualty claims for primary or excess carriers.
• Licensing as active adjuster in applicable states and strong communication skills.
• Willing to travel up to 10% and work independently or in a team.

Responsibilities

• Actively manage high-severity, complex commercial general liability claims nationwide.
• Identify coverage issues, draft coverage position letters, and coordinate counsel when needed.
• Develop and implement coverage, resolution, and mitigation strategies.

Skills

Strong communication

Time management

Organizational skills

Strategic discussions

Independent work

Team collaboration

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Travel 10%

Active Adjuster Licensing

Education

Bachelor’s degree or 10 years of experience in lieu of degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

• Actively manage high-severity, complex commercial general liability claims and associated excess and umbrella policies throughout the United States
• Identify and assess coverage issues, draft coverage position letters, and retain and direct coverage counsel when necessary
• Develop and implement coverage, resolution, and mitigation strategies
• Communicate claim developments and outcomes with carriers, business line leaders, underwriters, defense counsel, program managers, and brokers
• Investigate claims and review insured materials, pleadings, depositions, expert reports, and other litigation documents
• Review applicable statutes, rules, and case law in each jurisdiction
• Analyze and direct risk transfer, additional insured, and contractual indemnity issues
• Analyze coverage, liability, and damages to assess and recommend reserves
• Prepare and present reports to senior management
• Travel within the United States for mediations, trials, and other relevant proceedings
• Negotiate claim resolutions
• Select and utilize structure brokers
• Maintain claim diaries, post reserves timely, and respond to inquiries from insureds, counsel, underwriters, brokers, and senior management

Requirements

• 7-10 years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
• Exceptional written and verbal communication, evaluating, influencing, negotiating, listening, and interpersonal skills
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%
• Bachelor’s degree or 10 years of working experience in lieu of degree
• Proper & active adjuster licensing in all applicable states

Core Competencies

Expertise in managing complex commercial general liability claims, including coverage analysis, negotiation, and strategic resolution. Proficient in communication with various stakeholders and maintaining compliance with applicable statutes and regulations.

Hard Skills

• Claims Investigation
• Coverage Position Letter Drafting
• Risk Transfer Analysis
• Reserve Assessment and Recommendation
• Statutory and Case Law Review

Soft Skills

• Exceptional Written and Verbal Communication
• Time Management
• Organizational Skills
• Interpersonal Skills
• Team Collaboration

Certifications & Qualifications

• Active Adjuster Licensing

Industry Keywords

• Casualty Claims
• Excess and Umbrella Policies
• Construction Claims
• Mediations and Trials
• Insurance Industry Standards