Claims Examiner – General Liability

Jobtailor; Connecticut; On-site; USD 80,000 - 120,000; Full time

Job summary

Jobtailor is seeking an experienced claims professional to actively manage medium-severity commercial general liability claims, including excess and umbrella policies across United States jurisdictions. You will identify coverage issues, draft position letters, and coordinate with coverage counsel when needed, while developing strategies to mitigate indemnity and expense exposures.

The role requires 3–5 years of casualty claims experience, active adjuster licensing in all applicable states, and

Qualifications

• Bachelor’s degree required.
• 3–5 years with a primary and/or excess carrier supporting commercial accounts for Casualty claims.
• Active adjuster licensing in all applicable states.

Responsibilities

• Actively manage medium-severity commercial general liability claims and related policies across US jurisdictions.
• Identify and assess coverage issues; draft coverage position letters; retain and direct coverage counsel when necessary.
• Develop and implement coverage and resolution strategies to mitigate indemnity and expense exposures.
• Maintain contact with claims carriers, business line leaders, underwriters, defense counsel, program managers, and brokers.

Skills

Communication

Negotiation

Time management

Team collaboration

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Job description

• Actively manage medium-severity commercial general liability claims and associated excess and umbrella policies across United States jurisdictions
• Identify and assess coverage issues; draft coverage position letters; retain and direct coverage counsel when necessary
• Develop and implement coverage and resolution strategies to mitigate indemnity and expense exposures
• Maintain contact with claims carriers, business line leaders, underwriters, defense counsel, program managers, and brokers
• Investigate claims and review insured materials, pleadings, and relevant documents
• Identify and review applicable jurisdictional statutes, rules, and case law
• Review litigation materials, including depositions and expert reports
• Analyze and direct risk transfer, additional insured, and contractual indemnity issues
• Analyze coverage, liability, and damages to assess and recommend reserves
• Prepare and present written and oral reports to senior management
• Travel within the United States to attend mediations, trials, and other relevant proceedings
• Negotiate claim resolutions
• Select and utilize structure brokers
• Maintain claim diaries, post reserves promptly, and respond to inquiries from insureds, counsel, underwriters, brokers, and senior management

Requirements

• Bachelor’s degree required
• Three to five (3-5) years of working experience with a primary and/or excess carrier supporting commercial accounts for Casualty claims
• Casualty and Construction experience a plus
• Proper & active adjuster licensing in all applicable states
• Exceptional written and verbal communication, evaluating, influencing, negotiating, listening, and interpersonal skills
• Strong time management and organizational skills
• Demonstrated ability to participate in active strategic discussions
• Demonstrated ability to work independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%

Core Competencies

Expertise in managing commercial general liability claims, including coverage analysis, negotiation, and strategic resolution. Proficient in communication and collaboration with various stakeholders while maintaining compliance with jurisdictional regulations.

Highest-signal resume keywords

• Commercial General Liability Claims Management
• Coverage Analysis and Strategy Development
• Adjuster Licensing in Applicable States
• Microsoft Excel, PowerPoint, and Word Proficiency
• Negotiation and Communication Skills

Hard Skills

• Claims Investigation
• Coverage Position Drafting
• Risk Transfer Analysis
• Litigation Material Review
• Reserve Assessment and Recommendation

Soft Skills

• Exceptional Written and Verbal Communication
• Time Management
• Organizational Skills
• Interpersonal Skills
• Team Collaboration

Certifications & Qualifications

• Active Adjuster Licensing

Industry Keywords

• Casualty Claims
• Construction Experience
• Jurisdictional Statutes
• Mediations and Trials
• Claims Carriers