Senior Claims Consultant

Berkley Management Protection (a Berkley Company); West Hartford (CT); On-site; USD 145,000 - 170,000; Full time

Job summary

Berkley Management Protection, a member of W.R. Berkley Corporation, seeks a Senior Claims Consultant in West Hartford, CT to manage a caseload of management liability and professional liability claims of moderate complexity.

You will perform coverage analyses, establish reserves, and collaborate with agents, insureds, and legal counsel to resolve claims efficiently while maintaining high service standards. The role requires strong attention to detail and license readiness within 90 days.

Qualifications

• Minimum 5 years of management liability claims handling or litigation experience.
• Direct EPL experience is essential; D&O, professional liability or crime is a plus.

Responsibilities

• Analyze liability and damages to establish reserves.
• Evaluate coverage issues and draft clear coverage position letters.
• Investigate, negotiate, and resolve claims with supervision from the Chief Claims Officer.
• Appoint and manage outside counsel for cost-efficient resolution.
• Make decisions within assigned authority and escalate when needed.
• Oversee litigation management and approve payments within limits.
• Maintain accurate documentation per internal standards.
• Deliver exceptional service to internal and external stakeholders.
• Support underwriting with risk exposure insights and trends.
• Identify emerging issues with broader implications for the organization.

Skills

Claims handling

Coverage analysis

Negotiation

Litigation management

EPL experience

D&O experience

Job description

Company Details

Berkley Management Protection, a member of W.R. Berkley Corporation, offers a modular suite of management liability products through the Grove℠, their bespoke and easy to use platform tailored towards independent agents. Their Trellis Management Liability Portfolio℠ of coverages include directors and officers, employment practices, fiduciary, cyber, crime and miscellaneous professional liability.

Responsibilities

The Senior Claims Consultant is responsible for managing a caseload of management liability and professional liability claims of moderate complexity and severity. This role requires a strategic, detail-oriented professional who can resolve claims efficiently and in accordance with company best practices and authority guidelines. The consultant will conduct thorough coverage analyses, assess liability and exposure, establish appropriate reserves, and participate in mediations and trials as needed. Collaboration with internal teams and external stakeholders—including agents, insureds, and legal counsel—is essential to ensure high-quality claims handling and exceptional service delivery.

The Senior Claims Consultant Will Be Expected To

• Analyze liability and damages to establish accurate reserves aligned with potential exposure
• Evaluate complex coverage issues and draft clear, well-supported coverage position letters
• Investigate, negotiate, and resolve claims with moderate supervision from the Chief Claims Officer
• Appoint and manage outside counsel to ensure effective and cost-efficient claim resolution
• Make sound decisions within assigned authority and elevate matters when appropriate
• Oversee litigation management, including retaining counsel and approving payments within authority limits
• Maintain accurate and comprehensive documentation in compliance with internal claims handling standards
• Deliver outstanding service to both internal stakeholders and external clients
• Support underwriting by providing insights into risk exposure and claim trends
• Identify emerging issues or patterns that may have broader implications for the organization

Qualifications

• Minimum of 5 years of experience in management liability claims handling or litigation, preferably as a coverage or employment attorney
• Direct experience with Employment Practices Liability (EPL) essential. Experience handling D&O, professional liability or Crime is a plus

Skills And Competencies

• Strong knowledge of insurance claims processes and the legal/regulatory environment
• Proven analytical and decision-making skills within authority limits
• Excellent written and verbal communication, negotiation, and interpersonal skills
• Highly organized with the ability to manage priorities and seek support when needed
• Detail-oriented with a commitment to accuracy and thoroughness
• Ability to obtain and maintain required adjuster licenses within 90 days
• Collaborative team player with a flexible, solutions-oriented mindset

The Company is an equal employment opportunity employer.

Additional Requirements

We do not accept unsolicited resumes from third party recruiting agencies or firms.

Compensation and Benefits

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:

• Base Salary Range: $145k-$170k
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.