Senior Claims Analyst, Complex Liability

Ryder System, Inc.; Phoenix (AZ); Remote; USD 90,000 - 120,000; Full time

Job summary

Ryder System, Inc. seeks a Claims Analyst to handle complex and high exposure bodily injury and property damage claims under Ryder’s self-administered liability program.

The role investigates and adjusts claims, directing defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes. The candidate will support the Claim Manager in identifying exposures, ensuring compliance with US/Canada/PR laws, and communicating updates to field operations and legal teams.

Qualifications

• Bachelor's degree and/or equivalent experience and seven or more (7+) years of experience in casualty claims required.
• Strong claim technical skills required.
• Adjuster licenses are required for various States.

Responsibilities

• Investigates and adjusts claims, and directs outside defense counsel, independent adjusters, experts, and other vendors in claim-handling processes.
• Assists Claim Manager in identifying exposures and recommends solutions.
• Must understand laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico.
• Alerts Claim Manager to changes in laws that could impact Ryder’s liability program.
• Interacts with field operations, legal counsel, safety managers, customers, carriers, and third party claimants.
• Supervises outside vendors in investigations, cost containment, expert witnesses, and litigation management to ensure proper handling across jurisdictions.
• Routinely interacts with primary and excess carriers and reinsurers on files meeting reporting thresholds.
• Assists Claims Manager when manager is out of the office.
• Helps other team members on technical issues.
• Sets reserves to reflect probable ultimate payout based on file development.
• Investigates and resolves complex and high exposure claims pursued against Ryder and insured customers.

Skills

Claim knowledge

Technical claims skills

Regulatory understanding

Licenses appropriate

Education

Bachelor's degree

Job description

Ryder System, Inc. seeks a Claims Analyst to handle complex and high exposure bodily injury and property damage claims under Ryder’s self-administered liability program.

The role investigates and adjusts claims, directing defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes. The candidate will support the Claim Manager in identifying exposures, ensuring compliance with US/Canada/PR laws, and communicating updates to field operations and legal teams.