Senior Claims Advocate, Financial Services Group

Aon plc; San Francisco (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

AON is seeking a Claims Advocate for its Financial Services Group to manage end-to-end claims for clients, delivering expert guidance on reporting procedures and coverage positions. This hybrid role will be based in one of our U.S.

offices including San Francisco or Los Angeles. You will act as the client’s advocate with insurers, coordinate with defense counsel and vendors, and work with Claims Attorneys to resolve complex issues while maintaining thorough documentation and contributing to

Qualifications

• At least 5 years' experience handling claims or equivalent legal/insurance experience.
• Bachelor's degree or equivalent years of proven experience.
• Strong knowledge of claims management process.
• Knowledge of Financial Lines market and insurer partners.
• Excellent analytical and communication skills.

Responsibilities

• Manage the claims process from start to finish for FSG clients.
• Provide expert advice on reporting procedures and claims process.
• Establish and manage lines of communication with clients and insurers.
• Serve as the client’s advocate with insurers.
• Coordinate with defense counsel and vendors as needed.
• Maintain documentation of claims-related correspondence.
• Collaborate with Claims Attorneys to resolve complex issues.

Skills

Claims management

Financial Lines market

Analytical skills

Attention to detail

Customer relations

MS Office

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

Job description

AON is seeking a Claims Advocate for its Financial Services Group to manage end-to-end claims for clients, delivering expert guidance on reporting procedures and coverage positions. This hybrid role will be based in one of our U.S.

offices including San Francisco or Los Angeles. You will act as the client’s advocate with insurers, coordinate with defense counsel and vendors, and work with Claims Attorneys to resolve complex issues while maintaining thorough documentation and contributing to