Senior Claims Advocate – Financial Services (Hybrid)

Aon plc; Atlanta (GA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

AON plc seeks a Claims Advocate within its Financial Services Group to manage client claims from start to finish, provide expert reporting guidance, and maintain close insurer relationships. The role emphasizes advocacy for clients and collaboration with insurers to secure favorable outcomes.

The position requires deep knowledge of claims processes, a background in financial lines, and strong analytical skills, with at least five years of related experience.

Qualifications

• Demonstrates a strong understanding of claims management process.
• Possesses knowledge of Financial Lines market and insurer partners.
• Analytical skills.
• Attention to detail.
• Customer and interpersonal skills.
• Has at least 5 years' experience handling claims or commensurate legal or insurance experience.

Responsibilities

• Manage the claims process for Aon's Financial Services Group's clients from start to finish.
• Provide expert advice on reporting procedures and claims process.
• Establish and manage lines of communication between clients and insurance carriers.
• Serve as the point person for the client on all FSG claims related matters.
• Serve as the client's advocate with the insurers.
• Partner with clients to ensure that insurers are updated as necessary with respect to pending claims.

Skills

Claims management

Financial Lines knowledge

Analytical skills

Attention to detail

MS Office

Education

Bachelor's degree or equivalent experience

Tools

MS Office Suite

Job description

AON plc seeks a Claims Advocate within its Financial Services Group to manage client claims from start to finish, provide expert reporting guidance, and maintain close insurer relationships. The role emphasizes advocacy for clients and collaboration with insurers to secure favorable outcomes.

The position requires deep knowledge of claims processes, a background in financial lines, and strong analytical skills, with at least five years of related experience.