Senior Financial Services Claims Advocate — Hybrid Role

Aon plc; Danbury (CT); Hybrid; USD 92,000 - 115,000; Full time

Benefits offered by this job

401(k) savings plan with employer-like

Employee stock purchase plan

Long-term incentive consideration

Medical, dental and vision insurance

Paid time off & holidays

Job summary

Aon plc is seeking a Senior Claims Advocate within the Financial Services Group Legal and Claims Practice Group. The role supports our clients by managing end-to-end claims, providing expert reporting guidance, and maintaining strong insurer relationships.

The position is hybrid with multiple US office options, including CT. Ideal candidates have a strong claims background, at least 5 years of experience, and a Bachelor's degree or equivalent.

Qualifications

• Demonstrates a strong understanding of claims management process.
• Knowledge of Financial Lines market and insurer partners.
• Analytical thinking and problem-solving abilities.
• Strong attention to detail and accuracy in reporting.

Responsibilities

• Manage the claims process for FSG clients from start to finish.
• Provide expert advice on reporting procedures and claims process.
• Ensure timely and accurate reporting of claims.
• Obtain and review coverage positions from insurers.
• Establish and manage lines of communication between clients and carriers.
• Serve as the point person for the client on all FSG claims related matters.
• Serve as the client’s advocate with the insurers.
• Coordinate with clients to keep insurers updated on pending claims.
• Obtain consent from insurers for retention of defense counsel and vendors.
• Engage insurers in resolution of claims and ensure payment of defense fees and expenses.
• Assist clients and brokers on coverage issues for Directors and Officers Liability, E&O, Employment Practices, Fiduciary, and Fidelity policies.
• Maintain documentation of claims-related correspondence.
• Collaborate with Claims Attorneys to resolve complex issues.
• Contribute to data for internal and external clients.
• Other duties as needed by supervisor.

Skills

Claims management

Financial Lines knowledge

Analytical skills

Attention to detail

Customer & interpersonal skills

MS Office

Education

Bachelor's degree or equivalent

Job description

Aon plc is seeking a Senior Claims Advocate within the Financial Services Group Legal and Claims Practice Group. The role supports our clients by managing end-to-end claims, providing expert reporting guidance, and maintaining strong insurer relationships.

The position is hybrid with multiple US office options, including CT. Ideal candidates have a strong claims background, at least 5 years of experience, and a Bachelor's degree or equivalent.