Hybrid Claims Advocate, Financial Services Group

Aon plc; Denver (CO); Hybrid; USD 83,000 - 103,000; Full time

Job summary

Aon plc is seeking a Claims Advocate for our Financial Services Group in a hybrid role based from one of multiple U.S. offices including Denver.

You will manage end-to-end claims, advise on reporting procedures, and coordinate with insurers to resolve complex claims while maintaining strong client communications. Ideal candidates bring at least 5 years of claims or related insurance experience, a solid understanding of the claims process, and familiarity with Financial Lines.

Qualifications

• Bachelor’s degree or equivalent years of proven experience
• 5+ years’ experience handling claims or commensurate legal or insurance experience
• Demonstrates a strong understanding of claims management process
• Knowledge of Financial Lines market and insurer partners

Responsibilities

• Manage the claims process for FSG clients from start to finish
• Provide expert advice on reporting procedures and claims process
• Ensure timely and accurate reporting of claims
• Obtain and review coverage positions from insurers
• Establish and manage lines of communication between clients and insurance carriers
• Serve as the point person for the client on all FSG claims related matters
• Advocate for the client with insurers
• Collaborate with clients to keep insurers updated on pending claims
• Obtain consent from insurers for defense counsel and vendors
• Assist clients and brokers on coverage issues for Directors and Officers Liability, E&O, EPP, Fiduciary and Fidelity policies
• Maintain thorough documentation of claims-related correspondence
• Work with Claims Attorneys to resolve complex claims issues
• Contribute to data produced by the Legal and Claims Practice Group for clients

Skills

Claims management

Financial Lines knowledge

Analytical skills

Attention to detail

Customer relations

MS Office

5+ years experience

Education

Bachelor’s degree

Tools

MS Office

Job description

Aon plc is seeking a Claims Advocate for our Financial Services Group in a hybrid role based from one of multiple U.S. offices including Denver.

You will manage end-to-end claims, advise on reporting procedures, and coordinate with insurers to resolve complex claims while maintaining strong client communications. Ideal candidates bring at least 5 years of claims or related insurance experience, a solid understanding of the claims process, and familiarity with Financial Lines.