Senior Cisco UC Administrator – Enterprise Collaboration (TS/SCI)

CommIT Enterprises, Inc.; Quantico (VA); On-site; USD 125,000 - 135,000; Full time

Job summary

CommIT Enterprises, Inc. in Quantico, VA seeks a Cisco Unified Communications Administrator to support a DoD enterprise UC environment for end-to-end VoIP, SCCP/H.323, and SIP services.

The role covers Tier I-III support, complex call routing, security configuration, and ongoing upgrades across enterprise systems. The successful candidate will work with DoD partners and maintain DoD STIG-compliant configurations, providing top-level UC troubleshooting and system optimization.

Qualifications

• IAT III or equivalent security certifications.
• ITIL v3 (desired)
• Professional series Certification with a focus on UC Collaboration
• 7 years related experience

Responsibilities

• Support the UC architecture including identifying and resolving enterprise level issues/outages, implementing complex call routing schemes, securing VoIP configurations, and performing upgrades and patches.
• Conduct Change, Incident, Service Request, Problem, Configuration, and Asset Management per client SOPs.
• Document monthly ECS Network Architecture Reviews to identify security vulnerabilities and actions.
• Provide network documentation to support accreditation, auditing and operations per DoD 8510.01 and client SOPs.
• Coordinate with DoD and government partners to ensure voice and video capabilities across organizations.
• Operate as the highest level of support for an Enterprise UC environment.

Skills

IAT III certs

Education

Professional UC certification

Tools

Cisco UC Manager 12.5+

Cisco Expressway

Cisco Meeting Server

Telepresence Management System

Cisco Meeting Manager

Cisco Smart Software Manager

Cisco Webex

Cisco SBC

Job description

CommIT Enterprises, Inc. in Quantico, VA seeks a Cisco Unified Communications Administrator to support a DoD enterprise UC environment for end-to-end VoIP, SCCP/H.323, and SIP services.

The role covers Tier I-III support, complex call routing, security configuration, and ongoing upgrades across enterprise systems. The successful candidate will work with DoD partners and maintain DoD STIG-compliant configurations, providing top-level UC troubleshooting and system optimization.