Senior Cisco UC Engineer

University of New Mexico; Albuquerque (NM); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition remission

Job summary

The University of New Mexico is seeking a Core IT Specialist, Sr. To be responsible for the Cisco Unified Communications infrastructure, providing support for voice services. This role includes configuring and administering systems, troubleshooting issues, and collaborating with various teams. A Bachelor's degree and over 5 years of related experience are required. Benefits include medical, dental, vision, and tuition remission. Join a diverse team committed to excellence in service and strategy for the university and healthcare services.

Qualifications

• At least 5 years of experience directly related to specified duties.
• Completed degree(s) from an accredited institution may be interchangeable on a year-for-year basis.

Responsibilities

• Provide operational support for Cisco Unified Communications infrastructure.
• Administer Cisco Unified Communications Manager (CUCM) and related applications.
• Monitor system performance and troubleshoot voice/video quality issues.
• Integrate Cisco platforms with Microsoft Teams and other systems.

Skills

Cisco Unified Communications

Technical problem-solving

Interpersonal communication

Data analysis

Network concepts

Education

Bachelor's degree

Cisco Collaboration certifications CCNP or higher

Tools

Cisco IP phones

VMware

Linux-based systems

Job description

The University of New Mexico is seeking a Core IT Specialist, Sr. To be responsible for the Cisco Unified Communications infrastructure, providing support for voice services. This role includes configuring and administering systems, troubleshooting issues, and collaborating with various teams. A Bachelor's degree and over 5 years of related experience are required. Benefits include medical, dental, vision, and tuition remission. Join a diverse team committed to excellence in service and strategy for the university and healthcare services.