Senior Cisco Collaboration Engineer - UC, SBC & Security

General Dynamics Information Technology, Inc.; Florida; On-site; USD 120,000 - 150,000; Full time

Job summary

General Dynamics Information Technology, Inc. in the United States (Florida) seeks a Cisco Collaboration Engineer to design, implement, administer, sustain, and troubleshoot enterprise voice, video, UC, and collaboration services.

The candidate must possess a Cisco CCNP certification and 5+ years of hands-on experience supporting complex enterprise collaboration environments, including CUCM, SBCs, Expressway, Jabber, and Webex.

Qualifications

• Design, implement, administer, and troubleshoot enterprise voice, video, UC, and collaboration services.
• Requires Cisco CCNP certification and 5+ years of hands-on enterprise collaboration experience.
• Supports Cisco Unified Communications, endpoints, gateways, SBCs, and related collaboration platforms.

Responsibilities

• Design, configure, administer, maintain, and troubleshoot Cisco Unified Communications environments.
• Support CUCM clusters, endpoints, trunks, dial plans, and media resources.
• Configure SIP, RTP/SRTP, SCCP, H.323 voice/video protocols.
• Support Cisco Jabber, Webex, and enterprise collaboration integrations.
• Upgrade software, patch, and manage certificates across collaboration infrastructure.
• Analyze call failures and troubleshoot network, server, and security issues.

Skills

Cisco Firewall Security

Cisco Unified Communications Manager

Next Generation Firewall

Session Border Controllers

Job description

General Dynamics Information Technology, Inc. in the United States (Florida) seeks a Cisco Collaboration Engineer to design, implement, administer, sustain, and troubleshoot enterprise voice, video, UC, and collaboration services.

The candidate must possess a Cisco CCNP certification and 5+ years of hands-on experience supporting complex enterprise collaboration environments, including CUCM, SBCs, Expressway, Jabber, and Webex.