Cisco Collaboration Engineer

Xcelligen Inc.; San Diego (CA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits Offered

401k

Life Insurance plans

Employee Health and Wellness program

Job summary

A technology services firm is seeking a mid-senior level professional for the implementation of Cisco Collaboration solutions at the Naval Medical Center in San Diego. The candidate will manage migration from an aging Avaya PBX system to a new Cisco solution, overseeing significant VoIP and analog device deployments at multiple sites. This full-time role offers medical, dental, and vision benefits, alongside a 401k and life insurance plans.

Qualifications

• Experience in implementing Cisco Collaboration solutions in a complex environment.
• Proficiency with configuring voice gateways and SIP trunks.
• Ability to migrate from legacy PBX systems to Cisco solutions.

Responsibilities

• Deploy and implement Cisco Collaboration solutions.
• Assist in configuring call routing and voice gateways.
• Work closely with the Senior Implementation Engineer.

Skills

Technical expertise in Cisco Collaboration solutions

Experience with Cisco Unified Communications Manager (CUCM)

Understanding of call routing and dial plans

Ability to assist in implementation projects

Tools

CUCM

CUC

CER

UCCX

SIP trunks

Job description

Location: Naval Medical Center in San Diego, CA

Clearance: Secret Clearance Required

Work Authorization: U.S. Citizens ONLY due to legal or government contract requirements.

Job Summary:

Provide technical expertise in the implementation, and support of Cisco Collaboration solutions including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER) and Cisco Contact Center Express (UCCX). The site has an aging Avaya G3SI PBX that needs to be replaced with a Cisco Collaboration Solution. The solution will include the Main Treatment Facility (MTF) and Eleven (11) Remote sites. Some of the remote sites have multiple buildings that will be part of the project. The MTF will have approximately five thousand (5000) new VoIP phones and five hundred (500) analog devices (analog fax machines, elevator phones, security systems, etc). The remote sites will have approximately eighteen hundred (1800) new VoIP phones and three hundred and fourteen (314) analog devices (analog fax machines, elevator phones, security systems, etc). The candidate will be responsible for migrating from the old PBX to the new Cisco Voice Solution and provide on going support.

Key Responsibilities:

• Deployment & Implementation
• Assist the Senior Implementation Engineer on the rollout of Cisco Collaboration solutions
• Assist the Senior Implementation Engineer on Configuring call routing, dial plans, voice gateways, and SIP trunks.

Benefits:

• Medical/Dental/Vision Benefits Offered
• 401k
• Life Insurance plans
• Employee Health and Wellness program

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting

Xcelligen Inc is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.