Senior Circulation & Access Services Specialist

The Chronicle Of Higher Education, Inc.; Providence (RI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Range of benefits available at Brown

Supportive work environment

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Senior Library Specialist for Access Services at Brown University. This role supports library operations and provides customer service to library users. Responsibilities include assisting users, providing instruction on library resources, and performing related maintenance duties.

Candidates should have a Bachelor's degree and experience in public service, along with strong communication and problem-solving skills. This position requires availability for evening and weekend shifts.

Qualifications

• Previous public service experience in an academic library preferred.
• Ability to interact favorably with library users and co-workers.
• Capacity to learn new technologies and systems.

Responsibilities

• Provides customer service and assistance to users.
• Assists users with research software and related tools.
• Trains and provides assistance to co-workers.

Skills

Customer service

Problem solving skills

Communication skills

Computer skills

Organizational skills

Education

Bachelor's degree or equivalent experience

Job description

The Chronicle Of Higher Education, Inc. is seeking a Senior Library Specialist for Access Services at Brown University. This role supports library operations and provides customer service to library users. Responsibilities include assisting users, providing instruction on library resources, and performing related maintenance duties.

Candidates should have a Bachelor's degree and experience in public service, along with strong communication and problem-solving skills. This position requires availability for evening and weekend shifts.