Hybrid Library Circulation Specialist - Access Services

Brown University; Providence (RI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Brown University in Providence, RI seeks a Senior Library Specialist-Access Services to support Circulation across Rockefeller, Science & Orwig libraries. The role involves customer service, user instruction, resource sharing, and maintenance of course reserve systems, with a union staff context and evening/weekend coverage.

The position emphasizes independent work within library policies, strong communication, and the ability to guide users in locating information and using library resources

Qualifications

• Bachelor's degree or equivalent experience.
• Previous Public Service Experience In An Academic Library Preferred.
• Computer skills, ability to use standard computer software packages.
• Capacity to learn new technologies and systems necessary for continually effective job performance.
• Ability to interact favorably with library users and co-workers.
• Oral and written communication skills.
• Problem solving skills.
• Ability to unpack, shelve, and move library materials.
• Eyesight which permits close work.
• Ability to perform detailed work accurately with reasonable speed.
• Knowledge of one or more foreign languages desirable.
• Keyboarding skill of 30 WPM.
• Successful completion of a test may be required.
• Will be required to work evenings and/or weekends.
• Library Union position which must be posted internally for 5 work days prior to posting for external candidate.
• All offers of employment are contingent upon a criminal background check and education verification satisfactory to Brown.

Responsibilities

• Provides customer service and assistance to users in support of library services.
• Provides instruction and guidance on how to use the library, access its resources, and develop information seeking skills.
• Provides assistance to increase self-sufficiency.
• Assists users with research software and related tools (e.g., bibliographic citation management software and e-book reading software).
• Provides general library tours consistent with the Library's tour outline; interprets library policies and procedures.
• Assists users in locating alternative information resources and services; answers queries; facilitates referrals to specialists.
• Responds to and interacts with online users referring to specialists as appropriate.
• Assists users in locating, retrieving, borrowing, and copying library-owned information resources.
• Routes, lends, pages, searches, receives, charges, discharges, holds, scans, downloads, and copies library materials.
• Creates and edits patron, course reserve, bibliographic and item records; storage records.
• Collects fines and fees, adjusts patron accounts, issues library privileges, and assigns carrels/lockers.
• Assists onsite users with public equipment; basic troubleshooting and maintenance.

Skills

Public service experience

Computer skills

Oral and written communication

Flexibility

Teamwork

Education

Bachelor's degree or equivalent experience

Job description

Brown University in Providence, RI seeks a Senior Library Specialist-Access Services to support Circulation across Rockefeller, Science & Orwig libraries. The role involves customer service, user instruction, resource sharing, and maintenance of course reserve systems, with a union staff context and evening/weekend coverage.

The position emphasizes independent work within library policies, strong communication, and the ability to guide users in locating information and using library resources