Senior Child Support Enforcement Supervisor

State of Louisiana; Alexandria (LA); On-site; USD 33,000 - 44,000; Full time

Job summary

State of Louisiana is seeking a CSE Supervisor in the Alexandria region to oversee a unit of social service analysts and support the enforcement of child support obligations. The role includes supervising staff, training, payroll oversight, and maintaining inter-agency relationships.

Work location is Alexandria, LA with a starting SER of $24.35 per hour. Appointment may be probational or up to 48 months, with potential promotion or conversion depending on performance.

Qualifications

• Six years of experience in child support enforcement; OR
• Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR
• A bachelor’s degree plus three years of experience in child support enforcement; OR
• A master’s degree plus two years of experience in child support enforcement.

Responsibilities

• Provides direct-line supervision over a unit of DCFS Child Support Enforcement (CSE) staff that includes Social Service Analysts in the Alexandria Region.
• Assists the CSE Manager in administrative duties related to establishment of paternity, child and medical support orders, and enforcement of obligations.
• Conducts unit and individual trainings; ensures analysts know their responsibilities prior to functioning in courts or outside the office.
• Monitors and approves unit payroll actions to ensure timely and accurate processing.
• Investigates and resolves complaints from custodial parties, non-custodial parties or other individuals.
• Develops and maintains relationships with contract District Attorneys’ offices, Clerk of Courts’ offices, hearing officers, judges, and other agencies.
• Keeps up to date with policy and administrative memorandums.
• Performs additional duties as assigned.

Skills

Supervision

Child support

Policy knowledge

Training

Education

Bachelor’s degree

Master’s degree

Job description

State of Louisiana is seeking a CSE Supervisor in the Alexandria region to oversee a unit of social service analysts and support the enforcement of child support obligations. The role includes supervising staff, training, payroll oversight, and maintaining inter-agency relationships.

Work location is Alexandria, LA with a starting SER of $24.35 per hour. Appointment may be probational or up to 48 months, with potential promotion or conversion depending on performance.