CSE Unit Lead - Enforcing Support & Safeguarding Families

State of Louisiana; Baton Rouge (LA); On-site; USD 48,000 - 56,000; Full time

Job summary

State of Louisiana’s DCFS is seeking a CSE Supervisor in Alexandria, LA. This role oversees a unit of CSE staff, assists the manager with establishing paternity and support orders, and ensures timely enforcement while maintaining professional relationships with district attorneys, clerks, judges, and partners.

The position requires six years of experience in child support enforcement or related fields, with degree-based substitutions, and a schedule typical 8:00 am to 4:30 pm, plus potential

Qualifications

• Six years of experience in child support enforcement.
• Six years of full-time work experience in any field plus three years of experience in child support enforcement.
• A bachelor’s degree plus three years of experience in child support enforcement.
• A master's degree plus two years of experience in child support enforcement.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.

Responsibilities

• Provides direct-line supervision over a unit of DCFS Child Support Enforcement (CSE) staff that includes Social Service Analysts in the Alexandria Region.
• Assists the CSE Manager in the administrative duties related to the establishment of paternity, child and medical support orders, and enforcement of child and medical support obligations.
• Conducts unit and individual trainings; ensures analysts know their responsibilities prior to expecting them to function in the courts or outside of the office setting without close supervision.
• Monitors and approves unit payroll actions to ensure it is completed timely and accurately.
• Investigates and resolves complaints from custodial parties, non-custodial parties or other individuals.
• Develops and maintains a good working relationship with the contract District Attorneys’ offices, Clerk of Courts’ offices, hearing officers, judges, and other agency partners, as well as other local, state, and federal agencies.
• Keeps up to date with policy and administrative memorandums.
• Performs additional duties as assigned.

Skills

Supervisory experience

Child support enforcement

Policy compliance

Education

Bachelor's degree

Master's degree

Job description

State of Louisiana’s DCFS is seeking a CSE Supervisor in Alexandria, LA. This role oversees a unit of CSE staff, assists the manager with establishing paternity and support orders, and ensures timely enforcement while maintaining professional relationships with district attorneys, clerks, judges, and partners.

The position requires six years of experience in child support enforcement or related fields, with degree-based substitutions, and a schedule typical 8:00 am to 4:30 pm, plus potential