Impactful Child Support Enforcement Supervisor

DCFS-Department of Children and Family Services; Alexandria (LA); On-site; USD 28,000 - 39,000; Full time

Job summary

DCFS-Department of Children and Family Services in Alexandria, LA seeks a CSE Supervisor to lead a unit of Social Service Analysts and support paternity establishment, child and medical support orders, and enforcement efforts.

The role requires six years in child support enforcement or equivalent combinations, with potential substitutions. Work hours are typically 8:00 am–4:30 pm, Monday–Friday, with flexible schedules possible. Background checks are required.

Qualifications

• Six years of experience in child support enforcement; OR
• Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR
• A bachelor’s degree plus three years of experience in child support enforcement; OR
• A master’s degree plus two years of experience in child support enforcement.

Responsibilities

• Provides direct-line supervision over a unit of DCFS Child Support Enforcement staff that includes Social Service Analysts in the Alexandria Region.
• Assists the CSE Manager in the administrative duties related to the establishment of paternity, child and medical support orders, and enforcement of child and medical support obligations.
• Conducts unit and individual trainings; ensures analysts know their responsibilities prior to expecting them to function in the courts or outside of the office setting without close supervision.
• Monitors and approves unit payroll actions to ensure it is completed timely and accurately.
• Investigates and resolves complaints from custodial parties, non-custodial parties or other individuals.
• Develops and maintains a good working relationship with the contract District Attorneys' offices, Clerk of Courts' offices, hearing officers, judges, and other agency partners, as well as other local, state, and federal agencies.
• Keeps up to date with policy and administrative memorandums.
• Performs additional duties as assigned.

Skills

Supervisory experience

Child support enforcement

Policy compliance

Job description

DCFS-Department of Children and Family Services in Alexandria, LA seeks a CSE Supervisor to lead a unit of Social Service Analysts and support paternity establishment, child and medical support orders, and enforcement efforts.

The role requires six years in child support enforcement or equivalent combinations, with potential substitutions. Work hours are typically 8:00 am–4:30 pm, Monday–Friday, with flexible schedules possible. Background checks are required.