Senior Channel Solution Engineer

Site; Town of Florida (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Sitecore is seeking a Solution Engineer with strong presentation skills and a solid technical and digital background to support our Channel Partners across LATAM. You will deliver technical and strategic support throughout the full sales cycle, focusing on partner objectives and scalable Sitecore solutions.

You will act as the primary technical advisor for partners, deliver bespoke demos and PoCs, assist in RFP/RFQ/RFI responses, and collaborate with cross-functional teams to drive revenue

Qualifications

• Experience aligning technical solutions with client business needs.
• Ability to demonstrate software using a value-based approach.
• Proven ability to resolve complex technical issues across multiple products.
• Experience doing business across LATAM regions and understanding regional practices.

Responsibilities

• Act as primary contact for designated partners, fostering strong relationships.
• Deliver bespoke demonstration scenarios of Sitecore solutions.
• Develop and deliver Proofs of Concept to partner prospects.
• Write technical answers and proposals to RFPs, RFQs, and RFIs.
• Support partner sales teams with technical aspects of the sales process.
• Identify upsell and renewal opportunities to drive revenue.

Skills

Presentation skills

Technical sales

Cross-channel marketing

LATAM experience

Customer relationship

Value-based demos

Tools

Sitecore

Job description

We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partners. As a Solution Engineer, your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our partners in Latin America (LATAM). Some of the largest and most complex enterprise solutions in the region, which will require a broad technical skillset and excellent business acumen and insight, will challenge you.

What You Will Do:

• Act as primary contact for designated partners, fostering strong relationships across all levels
• Understand each partner's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth
• Collaborate cross-functionally with internal teams to enable exceptional support
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements
• Support our partner’s sales teams with technical aspects of the Sitecore sales processes
• Enable and assist partners in the prospecting phase to deliver the best possible solution proposal
• Deliver bespoke demonstration scenarios of the Sitecore software solutions
• Develop and deliver Proofs of Concept to Sitecore partner prospect organizations
• Occasional public speaking on events in the regions
• Solution prototyping, delivery, skinning, and presentation
• Spending a portion of your time learning and upskilling on the platform and new and associated technologies and features
• Writing technical answers and proposals to RFP, RFQ, RFI from prospects

Requirements

• Experience with combining technical elements with business needs and business requirements of the clients
• Experienced at demonstrating software using a value based approach
• Demonstrate the ability to resolve more complex technical issues and integration of multiple products to create solutions
• An appreciation and understanding of cross-channel digital marketing Technologies
• Ability to absorb and integrate large amounts of information in short timescales
• Excellent team player, able to work closely with other technical sales and business development colleagues, while at the same time understand the value of self-drive, and the ability to control and prioritize own time independently
• Experience conducting business across Latin America (LATAM), with an understanding of regional business practices, cultures, and market dynamics.

Additional Skills That Could Set You Apart:

• Solid experience and understanding of one or more Web Content Management systems,e-commerce, or digital asset management systems
• Understanding of the MarTech landscape and trends including SaaS and Headless content solutions