Manager of Solutions Consulting

Nexthink; Boston (MA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible working

Life insurance

Critical illness cover

Income protection

Pension plan

Maternity & Paternity leave

Car allowance

Job training and professional develop

22 days holiday

Work from home opportunities

Health insurance

Job summary

Nexthink, based in the US, seeks a Solution Consulting Manager to lead a 6-10 person SC team across New England and adjacent markets. You will partner with sales to shape compelling value propositions for executive and technical audiences in enterprise accounts.

You will coach and develop the team, coordinate with PS, Product, Eng, CS, and Sales, and drive revenue achievement with a data-driven, collaborative approach. This is a US-based role with hybrid work expectations.

Qualifications

• 8+ years in SaaS pre-sales or consulting.
• 3-5 years of team management experience.
• Ability to reside in US Eastern Time Zone.
• Proven track record meeting revenue goals.

Responsibilities

• Lead a 6-10 person Solution Consulting team in the US.
• Partner with sales to craft standout value propositions.
• Coach, mentor, and conduct regular performance reviews.
• Collaborate cross-functionally with PS, Product, Eng, CS.
• Drive strategy, forecast, and OKRs with leadership.

Skills

Team leadership

Coaching

Sales strategy

Cross-functional collaboration

Recruitment & development

Performance reviews

Executive communication

Forecasting & planning

Job description

• We are seeking a motivated, passionate, and inspirational leader to join the US Solution Consulting leadership team. As a Solution Consulting Manager you will lead a team of 6-10 Solution Consultants and partner with the sales organization to create innovate value propositions for executive and technical audiences within enterprise accounts
• You should be highly competent in coaching and guiding a team to develop a winning technical sales strategy. You should be able to work cross-functionally with Sales, Professional Services, Customer Success, Product Management, Product Marketing and Engineering teams in a collaborative and positive manner
• Recruit, retain, and develop the best team, to be inspired, enabled, and rewarded with the goal of consistent and repeatable success
• Be a partner to the business and ensure your team is working on the right things, at the right time and in the right manner
• Maximize your teams’ productivity and the way your team engages with customers and prospects, using compelling, innovative and creative tools and techniques to evangelize the Nexthink solution
• Work hand in hand with local Sales Leadership to prioritize and execute sales motions with the field teams, and maximize revenue attainment against regional and company targets
• This role reports into the Senior Director of Solution Consulting, North America, with day-to-day priorities set by the local sales regions. Successful candidates will need to reside in the US Eastern Time Zone
• Manage a team of Solution Consultants in dedicated region(s) to provide the pre-sales support required in pursuit of sales opportunities
• Ensure your team is enabled to support the sale of Nexthink Products
• Deliver regular performance reviews and development planning activities in order to continuously improve the SC team
• Conduct regular 1:1 meetings with the your Solution Consultants and Sales Leadership, in order to coach and develop a world class SC team
• Work cross functionally with the Professional Services Organization, Product Management, Engineering, Customer Success, and Support to ensure alignment in the field and resolve any critical customer/prospect situations
• Attend regular meetings with customers/prospects as a contributor and coach
• Manage the POV process to ensure successful technical execution and win
• Engage directly with Sales Leadership on a regular basis to collaborate on strategy for sales pursuits, and coach/mentor the team on execution of the strategy
• Contribute to forecast calls and QBR’s, and drive corporate and SC initiatives/OKR’s
• Create a culture of teamwork, partnership and consistent improvement in a dynamic and fast paced environment
• Participate as a speaker in key company events and other marketing related activity

Benefits

• Flexible working
• Life insurance
• Critical illness cover
• Income protection
• Pension plan
• Maternity & Paternity leave
• Car allowance
• Job training and professional development
• 22 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance

Proven experience leading the introduction of a new technology into a new marketProven experience of partnering with a sales organization and a track record of successful meeting or exceeding assigned revenue goalsSuperior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectivesAn entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and elevate issues when neededService Management, The ITIL framework, Service Lifecycle, or other quality of service related disciplinesDigital Workplace, End User or Desktop ServicesTeam player, able to thrive on finding solutions in a dynamic work environmentExceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executivesExperience of one or more of the following areas is preferred:Knowledge and experience selling a cloud/SaaS based technologyDigital Experience Monitoring or similar end-user experience driven functionsSecurity, Governance, Risk or Compliance related disciplines8+ years experience in a SaaS pre-sales role, with 3-5 years managing a team