Senior Change & Testing Lead — SAP S/4HANA Adoption

Avangrid; Orange (CT); On-site; USD 148,000 - 194,000; Full time

Job summary

Avangrid Service Company seeks a Senior Change Manager to lead organizational change, training, and UAT for SAP S/4HANA adoption. You will partner with business leaders to drive stakeholder readiness across Orange, CT, and beyond, ensuring smooth deployment and user adoption.

This on-site role requires 10+ years in change management and testing, strong communication, and leadership skills, with travel as needed. Join a team delivering a major ERP transformation and significant business impact.

Qualifications

• Bachelor's degree in Business, Computer Science, or related field and 10+ years of experience in business testing and change management.
• Proven experience leading cross-functional teams and delivering successful testing and change management activities.
• Strong knowledge of testing methodologies, tools, and technologies.
• Demonstrated ability to manage complex testing and change management initiatives.
• Excellent communication, collaboration, and leadership skills.

Responsibilities

• Lead the development and execution of the organizational change management strategy for the SAP S/4HANA transformation program, ensuring stakeholder readiness and adoption across impacted business functions.
• Conduct stakeholder impact assessments and organizational readiness evaluations to identify change impacts, risks, and mitigation strategies.
• Develop and implement comprehensive communication plans that clearly articulate project objectives, benefits, timelines, and business impacts.
• Partner with business leaders, process owners, and project teams to establish change champion networks and drive engagement throughout the transformation lifecycle.
• Design and oversee training strategies, learning materials, and end-user enablement programs to support successful adoption of new SAP S/4HANA processes and capabilities.
• Monitor adoption, readiness, and change effectiveness metrics, providing regular updates and recommendations to program leadership.
• Lead business readiness activities, ensuring operational, procedural, and organizational preparedness prior to deployment.
• Coordinate User Acceptance Testing (UAT) activities, including planning, business participation, defect management, execution oversight, and signoff processes.
• Work with business stakeholders and process owners to define acceptance criteria and ensure test scenarios align with future-state business processes.
• Facilitate issue resolution and decision-making during testing and deployment activities to minimize business disruption.
• Collaborate with implementation partners, IT teams, and business representatives to ensure successful transition from the current SAP ECC/on-premise environment to SAP S/4HANA.
• Support cutover, go-live, and hypercare activities, ensuring effective communication, stakeholder support, and issue escalation processes.
• Ensure compliance with regulatory, audit, and governance requirements throughout change and testing activities.
• Continuously improve change management, training, adoption, and UAT practices leveraging lessons learned and industry best practices.
• Provide leadership, coaching, and guidance to project teams and business stakeholders on change management and user adoption principles.

Skills

Change management

Stakeholder engagement

Leadership

Communication

Testing

Education

Bachelor's degree in Business/IT

Tools

SAP S/4HANA

Visio

Sparx EA

Draw.io

Job description

Avangrid Service Company seeks a Senior Change Manager to lead organizational change, training, and UAT for SAP S/4HANA adoption. You will partner with business leaders to drive stakeholder readiness across Orange, CT, and beyond, ensuring smooth deployment and user adoption.

This on-site role requires 10+ years in change management and testing, strong communication, and leadership skills, with travel as needed. Join a team delivering a major ERP transformation and significant business impact.