Senior Change Manager, NAPS Organizational Change

McKesson Corporation; Columbus (OH); On-site; USD 114,000 - 190,000; Full time

Job summary

McKesson Corporation seeks a Senior Manager to lead Organizational Change Management within the North American Pharmaceutical Services Business Modernization team. You will own change plans, stakeholder engagement, and adoption tracking across projects.

You'll apply methodology fluency (PROSCI, Agile, hybrid), drive behavior change, and coach mid-level leaders while collaborating with project leads and segment VPs to enable enterprise-wide adoption. Travel up to 25% may be required.

Qualifications

• 7+ years of relevant working experience in change management.
• Minimum of 5 years of consulting experience.
• Bachelor's degree in HR, business management, or related field.

Responsibilities

• Own change strategy, stakeholder analysis, impact assessment, and readiness diagnostics for assigned initiatives.
• Design and deliver change interventions before, during, and after execution. Course-correct when adoption stalls.
• Facilitate workshops, working sessions, and stakeholder forums to advance change objectives.
• Track adoption metrics and sentiment signals using standard methodology and templates.
• Report adoption status to OCM Lead or Director. Flag issues early.
• Capture local sentiment through project team interactions and elevate patterns that warrant intervention.
• Build and maintain trusted relationships with project leads, segment VPs, and mid-level stakeholders.
• Manage local stakeholder mapping, engagement plans, and escalation paths.
• Coach mid-level leaders through change using OCM tools and talking points.
• Develop and manage communications plans for assigned initiatives including audience segmentation, messaging, and channel execution.
• Contextualize enterprise messaging for local audiences.
• Gather employee feedback on messaging effectiveness and surface insights.
• Apply McKesson OCM methodology, playbooks, and AI-enabled tools consistently across all assigned work.
• Contribute observations, lessons learned, and improvements back to the owner responsible for relevant playbooks.
• Support onboarding and briefing of OSW resources on assigned initiatives, ensuring alignment to McKesson standards.

Skills

Methodology fluency

Stakeholder analysis

Behavior change

Communications management

Facilitation

Reading organizational dynamics

Coaching mid-level leaders

AI-tool fluency

Education

Bachelor's degree in HR, business management, or related field

Job description

McKesson Corporation seeks a Senior Manager to lead Organizational Change Management within the North American Pharmaceutical Services Business Modernization team. You will own change plans, stakeholder engagement, and adoption tracking across projects.

You'll apply methodology fluency (PROSCI, Agile, hybrid), drive behavior change, and coach mid-level leaders while collaborating with project leads and segment VPs to enable enterprise-wide adoption. Travel up to 25% may be required.