Senior Change Management & Claims Lead

Michels Corporation; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

MICON Group, Inc. is seeking a Manager - Change Management to lead change initiatives, track change orders, and coordinate with project teams and clients on narrative development and cost/ Schedule impacts.

You will develop claim components, oversee cost analyses, and produce supporting exhibits and documentation while coaching junior staff and coordinating with legal, schedulers, and finance. Travel up to 20% is expected.

Qualifications

• 10+ years technical documentation evaluation experience, or equivalent combination of education and experience.
• Strong organizational and documentation skills, and high attention to detail.
• Strong understanding of construction contracts, construction documents, and project controls.
• Ability to develop, manage, update, and efficiently perform work plans within change management team in conjunction with project teams.
• Understanding of construction means and methods.
• Strong understanding of cost estimating and methodologies to price change orders and claims.
• Ability to critically evaluate technical documents' functional specifications to ensure they are delivered to the required standards
• Data management proficiency, including Excel
• Clear and concise written and verbal communications. Ability to effectively communicate with project team and change team leadership
• Understanding of scheduling software, scheduling analysis, and forensic schedule analysis techniques (e.g., TIAs) a plus
• Ability to travel up to 20% of the time

Responsibilities

• Lead change management efforts, including day-to-day engagement with project team, and change order tracking.
• Assist with project communications with client, narrative development, and quantification of cost and/or schedule impacts.
• Own end-to-end development of major claim components (entitlement, quantum, schedule impact). With input from leadership, oversee performance of cost analysis, such as discrete change pricing, labor/equipment inefficiency, productivity loss, cumulative impact breakdowns.
• Oversee preparation of exhibits, graphics, and supporting documentation for claims and change order requests.
• Oversee schedule and cost analysis performed by Senior Associates and Analysts; ensure accuracy and defensibility.
• Assist with development and refinement of claim narratives; integrate technical, contractual, and factual elements.
• Engage with various individuals involved in the claim development process, including project management, legal counsel, schedulers, and finance.
• Provide coaching, workload planning, oversight, quality control, and talent development for junior staff.
• Identify potential responses to change order/claim counterarguments and determine potential responses.
• Present findings to internal leadership and external stakeholders.
• Understand contract requirements and assist Project team to ensure requirements are met. Help define entitlement strategy for potential change orders/claims.
• Assist project team with data organization (e.g., file structure and naming convention) and tracking (e.g., development and maintenance of CO logs, correspondence logs, RFI logs, etc.)
• Identify risks and improvement opportunities in claims processes.
• Develop and help implement change management efforts to aid project teams in successful adoption of new processes, systems, and technologies
• Partner with project teams and project controls to ensure change management considerations are integrated into project plans and activities.

Skills

Change management

Leadership

Communication

Cost estimation

Data organization

Team development

Project controls

Risk identification

Travel readiness

Education

10+ years experience in technical documentation evaluation

Tools

Scheduling software

Excel

Documentation tools

Job description

MICON Group, Inc. is seeking a Manager - Change Management to lead change initiatives, track change orders, and coordinate with project teams and clients on narrative development and cost/ Schedule impacts.

You will develop claim components, oversee cost analyses, and produce supporting exhibits and documentation while coaching junior staff and coordinating with legal, schedulers, and finance. Travel up to 20% is expected.