Manager - Change Management - MICON Group, Inc.

Michels; Milwaukee (WI); On-site; USD 120,000 - 160,000; Full time

Job summary

MICON Group, Inc. is seeking an experienced Manager to lead change management for major construction claims. You will guide entitlement, cost, and schedule analyses, collaborate with project teams and legal counsel, and oversee documentation for robust claim submissions.

The role focuses on developing methodologies, coaching junior staff, and presenting findings to leadership and clients while ensuring contract requirements are met and processes are enhanced.

Qualifications

• 10+ years of experience evaluating technical documentation.
• Strong organizational and documentation skills with high attention to detail.
• Deep understanding of construction contracts, documents, and project controls.
• Ability to develop and manage work plans with project teams.
• Knowledge of construction means and methods.
• Strong cost estimating knowledge for pricing change orders.
• Ability to evaluate technical documents to required standards.
• Proficient data management, including Excel.
• Clear written and verbal communication with project teams and leadership.

Responsibilities

• Lead change management with day-to-day project team engagement and change order tracking.
• Develop claims approach, methodology, and analytical framework.
• Own end-to-end development of major claim components (entitlement, quantum, schedule impact).
• Prepare exhibits, graphics, and supporting documentation for claims.
• Oversee cost/schedule analysis and ensure accuracy.
• Coach and mentor junior staff; plan workloads.
• Identify risks and process improvement opportunities in claims.
• Present findings to leadership and external stakeholders.

Skills

Technical documentation

Data management

Cost estimation

Scheduling software

Contract knowledge

Communication

Mentoring

Organization

Tools

Excel

Scheduling software

Job description

As one of the largest, most diversified utility contractors in North America, MICON Group, Inc. has been unlocking the potential of infrastructure and transportation construction for six decades. Our operational crews depend on support from our in‑house experts to advance critical infrastructure projects. At every turn we consider safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. The safety of our people, our contractors, our customers, the environment, and the communities in which we work, is our highest core value. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as a Change Control Manager can change yours.

As a Manager - Change Management, your key responsibilities will be:

• Lead change management efforts, including day‑to‑day engagement with project team, and change order tracking. Assist with project communications with client, narrative development, and quantification of cost and/or schedule impacts.
• Work with change management team leadership to develop claims approach, methodology, and analytical framework.
• Own end‑to‑end development of major claim components (entitlement, quantum, schedule impact). With input from leadership, oversee performance of cost analysis, such as discrete change pricing, labor/equipment inefficiency, productivity loss, cumulative impact breakdowns.
• Oversee preparation of exhibits, graphics, and supporting documentation for claims and change order requests.
• Oversee schedule and cost analysis performed by Senior Associates and Analysts; ensure accuracy and defensibility.
• Assist with development and refinement of claim narratives; integrate technical, contractual, and factual elements.
• Engage with various individuals involved in the claim development process, including project management, legal counsel, schedulers, and finance.
• Provide coaching, workload planning, oversight, quality control, and talent development for junior staff.
• Identify potential responses to change order/claim counterarguments and determine potential responses.
• Present findings to internal leadership and external stakeholders.
• Understand contract requirements and assist Project team to ensure requirements are met. Help define entitlement strategy for potential change orders/claims.
• Assist project team with data organization (e.g., file structure and naming convention) and tracking (e.g., development and maintenance of CO logs, correspondence logs, RFI logs, etc.)
• Identify risks and improvement opportunities in claims processes.
• Develop and help implement change management efforts to aid project teams in successful adoption of new processes, systems, and technologies
• Partner with project teams and project controls to ensure change management considerations are integrated into project plans and activities.

Why MICON Group, Inc.?

• We are consistently ranked among the top 10% of Engineering News-Record's Top 400 Contractors
• Our steady, strategic growth revolves around a commitment to Quality
• We will never ask you to prioritize speed ahead of safety
• We are family owned and operated
• We invest an average of $5,000 per employee on training each year
• We share experience and insights to develop industry leaders
• We are a part of the Michels Family of Companies, a global leader in energy and infrastructure construction
• We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.

Why you?

• You take pride in completing projects others would not attempt
• You want to take the lead with evolving technology
• You enjoy knowing the best work requires a total team effort
• You like to know your ideas and dedication are noticed and appreciated

What it takes:

• 10+ years technical documentation evaluation experience, or equivalent combination of education and experience.
• Strong organizational and documentation skills, and high attention to detail
• Strong understanding of construction contracts, construction documents, and project controls
• Ability to develop, manage, update, and efficiently perform work plans within change management team in conjunction with project teams.
• Understanding of construction means and methods
• Strong understanding of cost estimating and methodologies to price change orders and claims.
• Ability to critically evaluate technical documents' functional specifications to ensure they are delivered to the required standards
• Data management proficiency, including excel
• Clear and concise written and verbal communications. Ability to effectively communicate with project team and change team leadership
• Understanding of scheduling software, scheduling analysis, and forensic schedule analysis techniques (e.g., TIAs) a plus
• Ability to manage multiple priorities and stakeholders
• Ability to manage, oversee, and promote development of junior team members

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Michels Corporation’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.