Senior Center Coordinator

Community Action Program Belknap-Merrimack Counties, Inc.; Pittsfield (NH); On-site; USD 19,000 - 26,000; Part time

Job summary

Community Action Partnership Belknap-Merrimack Counties is seeking a Senior Center Coordinator for its Pittsfield, NH location. This part-time position (20 hours/week) requires coordinating daily schedules, providing administrative support, and assisting with Meals on Wheels and congregate dining programs.

Responsibilities include welcoming participants, managing calls and files, updating resources, and supporting fundraising efforts for Elder Services.

Qualifications

• Experience working with seniors or frail populations is desired.
• Strong communication and teamwork skills are essential.
• Reliable transportation and a valid driver’s license are required.

Responsibilities

• Greets participants daily and coordinates incoming calls, maintaining client files and volunteer records.
• Maintains current information on resources, services, and program options.
• Organizes programs to encourage personal growth, independence, and community involvement in recreation, socialization, and education.
• Coordinates meals on wheels operations, including meal ordering, deliveries, and staffing in coordination with the Center Manager.
• Assists with congregate dining and ensures documentation for billing.

Skills

Customer service

Communication

Teamwork

Politeness

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Community Action Partnership of Belknap-Merrimack Counties

Empowering Communities and Enriching Lives. Join Our Mission!

Job Title: Senior Center Coordinator

Location: Pittsfield, NH

Hours: Part-time - 20 Hrs. Per Week, Monday, Wednesday, Thursday, Friday, 5 Hrs. Per Day

Salary Description: $16.16/Hr

About Community Action Parntership Belknap-Merrimack Counties (CAPBM):

The Community Action Partnership Belknap-Merrimack Counties (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here:

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as a Senior Center Coordinator:

As The Senior Center Coordinator, you’ll be responsible for the day-to-day operations of the Senior Center through administrative assistance/support and coordination of daily schedule. The role aslo includes data entry for billing and tracking (SERVtracker) for Community Dining, and/or Meals on Wheels (MOW) programs.

Your day will involve:

• Greets participants daily, coordinates incoming phone calls and directs calls to proper completion. Along with maintains client files and volunteer record book.
• Maintains current information on resources, services, and program options.
• Organizes programs to encourage personal growth, independence, and community involvement in the areas of recreation, socialization, and education.
• Coordinates all aspects of Meals on Wheels in the surrounding area, this includes ordering meals, coordinating deliveries and staffing with the assistance of the Center Manager, as needed.
• Assists with congregate dining preparation and serving, along with ensuring proper documentation necessary for the billing office.
• Support the growth of CAPBM Elder Services through Fundraising at the senior center.

Your role will directly contribute to a positive participant experience.

Requirements

Qualifications to Be a Senior Center Coordinator:

To excel in this role, you’ll need:

• Education: High school diploma or equivalency credential.
• Experience: Experience working with seniors and/or frail population, and connections to resources desired.
• Skills: Professionalism when interacting with health officials and managers. Effective communication and team building skills.
• Characteristics: Polite and courteous manner when dealing with participants
• Technical: Ability to operate phone system, fax, and copy machine. Solid computer skills including familiarity with Microsoft Office Suite and ability to learn and utilize program specific software.

Reliable transportation and a valid driver’s license are required, as some travel within the community may be necessary.

Community Action Partnership Belknap-Merrimack Counties is an Equal Opportunity Employer.