Senior Center Aide

Strategic Government Resources, Inc.; Cleburne (TX); On-site; USD 33,000 - 37,000; Full time

Job summary

Strategic Government Resources, Inc. is seeking a guest services assistant for the City of Cleburne Senior Center to ensure smooth operation and positive guest experiences.

The role involves opening/closing procedures, booking facilities, and handling various clerical tasks in alignment with city policies. Bilingual English/Spanish preferred; strong confidentiality and communication skills are essential.

Qualifications

• High school diploma or equivalent required; or any equivalent combination of experience and training
• First Aid and CPR with AED certification preferred
• Valid Class C Texas driver license and satisfactory driving record required

Responsibilities

• Greet guests and ensure first/last impressions of the Senior Center experience
• Open/close procedures and manage facility bookings for Senior Center facilities
• Perform clerical work following department laws, regulations and policies
• Address guest needs and resolve issues; handle confidential information appropriately

Skills

Knowledge of fitness and exercise -?

Knowledge of physical layout of Rec. C

Knowledge of all city rules and ordin.

Greet guests and complete tasks

Understand and follow oral and written

Establish and maintain files/records

Resolve guest service items via verbal

Initiative and diligence in work

Independent, self-starter; listen to/c

Keep sensitive information confid.

Confidential handling of documents

Bi-Lingual English/Spanish preferred

Education

High school diploma or equivalent

Job description

Compensation - $15.94/hr

Position open until filled.

BRIEF DESCRIPTION

This position is responsible for guest’s first and last impressions of Cleburne’s Senior Center experience. This individual is responsible for making sure the facility activities run smoothly and addressing any issues that may arise and dealing with guest needs. Responsible for opening/ closing procedures, facility bookings for the Senior Center facilities of the City of Cleburne.

This is a non-supervisory position that may involve some independent judgment. Duties include performing clerical work requiring application of various complex work methods and procedures, in accordance with the laws and regulations controlling the employing department, and with departmental functions, policies, and practices.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of fitness and exercise equipment
• Knowledge of the physical layout of the Recreation Center
• Knowledge of all rules and City Ordinances
• Ability to work with a variety of guest by completing various tasks
• Ability to understand and carry-out oral and written instructions and ask for clarification when needed
• Ability to establish and maintain files and records
• Ability to solve guest service items through verbal and written communication, while seeking assistance when needed.
• Must display initiative and diligence in work performance
• Must be an independent, self-starter and be able to listen to citizen complaints and concerns
• Must be able to keep sensitive information confidential
• Must maintain a high level of confidentiality and deal properly with sensitive documents and information
• Bi-Lingual English/Spanish preferred

EDUCATION AND EXPERIENCE

High school graduate or equivalent; OR

Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

CERTIFICATES AND LICENSES REQUIRED

Preferred First Aid and CPR with Automatic External Defibrillator (AED) certification

A Valid Class C Texas driver license and the ability to maintain a satisfactory driving record

ENVIRONMENTAL FACTORS AND SAFETY HAZARDS

Primarily in an indoor environment with the ability to operate outdoors when needed. May be exposed to extreme heat and cold during summer and winter months.

TOOLS AND EQUIPMENT USED

Standard office equipment including multi-line telephone, computer, fax machine, copier, shredder, scanner, printer, etc.