PT - Senior Center Aide

City of Cleburne; Cleburne (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

The City of Cleburne is seeking a front desk attendant for the Senior Center to ensure welcoming guest experiences and smooth facility operations. You will handle bookings, answer inquiries, and maintain guest records in a courteous, confidential manner.

Responsibilities include greeting guests, assisting with opening/closing, and addressing issues while following city policies. Bilingual English/Spanish is preferred but not required.

Qualifications

• High school graduate or equivalent.
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Responsibilities

• Greet guests and manage front desk at the Senior Center.
• Assist with opening/closing procedures and facility bookings.
• Address guest issues and maintain accurate files and records.

Skills

Fitness equipment

Facility layout knowledge

City rules & ordinances

Guest service

Communication skills

Education

High school diploma

Equivalent experience

Tools

Office equipment

Job description

Compensation - $15.94/hr

Position open until filled.

BRIEF DESCRIPTION

This position is responsible for guest’s first and last impressions of Cleburne’s Senior Center experience. This individual is responsible for making sure the facility activities run smoothly and addressing any issues that may arise and dealing with guest needs. Responsible for opening/ closing procedures, facility bookings for the Senior Center facilities of the City of Cleburne.

This is a non-supervisory position that may involve some independent judgment. Duties include performing clerical work requiring application of various complex work methods and procedures, in accordance with the laws and regulations controlling the employing department, and with departmental functions, policies, and practices.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of fitness and exercise equipment
• Knowledge of the physical layout of the Recreation Center
• Knowledge of all rules and City Ordinances
• Ability to work with a variety of guest by completing various tasks
• Ability to understand and carry-out oral and written instructions and ask for clarification when needed
• Ability to establish and maintain files and records
• Ability to solve guest service items through verbal and written communication, while seeking assistance when needed.
• Must display initiative and diligence in work performance
• Must be an independent, self-starter and be able to listen to citizen complaints and concerns
• Must be able to keep sensitive information confidential
• Must maintain a high level of confidentiality and deal properly with sensitive documents and information
• Bi-Lingual English/Spanish preferred

EDUCATION AND EXPERIENCE

High school graduate or equivalent; OR

Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

CERTIFICATES AND LICENSES REQUIRED

Preferred First Aid and CPR with Automatic External Defibrillator (AED) certification

A Valid Class C Texas driver license and the ability to maintain a satisfactory driving record

ENVIRONMENTAL FACTORS AND SAFETY HAZARDS

Primarily in an indoor environment with the ability to operate outdoors when needed. May be exposed to extreme heat and cold during summer and winter months.

TOOLS AND EQUIPMENT USED

Standard office equipment including multi-line telephone, computer, fax machine, copier, shredder, scanner, printer, etc.