Senior Catering Sales Manager - Millennium Hilton New York One UN Plaza

Hilton; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

Join Hilton as a Senior Catering Sales Manager at the Millennium Hilton New York One UN Plaza. This pivotal role involves managing catering sales operations, building client relationships, and executing successful events in a prestigious setting. Suitable candidates should possess significant experience in catering sales within the hospitality industry and exhibit exceptional organizational skills.

Benefits

Access to DailyPay

Medical Insurance Coverage

Best-in-Class Paid Time Off

Go Hilton travel program: 100 nights of discounted travel

Debt-Free Education

401K plan and company match

Hilton Shares employee stock purchase program

Career growth and development

Qualifications

• Minimum 3 years experience in Catering Sales.
• Managerial level experience in hospitality preferred.
• Knowledge of hotel property management systems.

Responsibilities

• Develop market segments and solicit new customer relationships.
• Plan and execute catering sales operations.
• Coordinate logistics for events and manage client expectations.

Skills

Attention to detail

Negotiation

Customer relationship management

Communication

Education

Relevant degree in business development

Tools

Delphi.fdc

Job description

Senior Catering Sales Manager - Millennium Hilton New York One UN Plaza

Come join our team at the Millennium Hilton New York One UN Plaza as their next Senior Catering Sales Manager! This Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. This role will handle catering sales operations of 40+ in a 439 room property with 7,500 square foot of meetings space.

This position requires a minimum of 3 years experience in Catering Sales with recent local experience. This position demands a sense of urgency and exceptional attention to detail.

Salary: $100,000 - 120,000 annual salary [final offer based on experience] + Hilton's Sales Incentive Program

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.

What are we looking for?

• Minimum Years of Experience: two (3) years Hospitality related experience at manager level.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

#LI-FS1

About the company

Hilton is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company, is a leading global hospitality company with a portfolio of 18 world-class brands.

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