Assistant Director of Housekeeping - Millennium Hilton New York One UN Plaza

Hilton Worldwide, Inc.; New York (NY); On-site; USD 95,000 - 110,000; Full time

Job summary

Join Hilton as the Assistant Director of Housekeeping, where you'll contribute to maintaining the cleanliness and quality of our flagship hotel in New York City. This role requires strong leadership skills and room operations experience to ensure that guest satisfaction remains at the forefront. With a competitive salary range, you'll also enjoy comprehensive benefits and professional growth opportunities. Come be part of a team that embodies exceptional hospitality in a dynamic work environment.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Debt-free education

Qualifications

• Seasoned rooms operations leader with hotel union experience.
• Strong background in housekeeping and front desk management.
• Ability to motivate and lead teams effectively.

Responsibilities

• Assist the Director in administration of all Housekeeping operations.
• Plan, delegate and direct work assignments for housekeeping staff.
• Inspect areas to ensure compliance with quality standards.

Skills

Lead teams effectively

Customer Focus

Integrity

Job description

Job Description - Assistant Director of Housekeeping - Millennium Hilton New York One UN Plaza (HOT0BOHE)

Job Description

Assistant Director of Housekeeping - Millennium Hilton New York One UN Plaza (

Job Number:

HOT0BOHE )

Our 439-room Midtown high-rise is the closest hotel to the United Nations and just half a mile from Grand Central Station. We’re within one mile of Bryant Park, the Morgan Library, and Rockefeller Center. Enjoy unobstructed views of the Manhattan and East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City interior landmarks.

The ideal candidate will be a seasoned rooms operations leader with a strong background in both housekeeping and front desk management. They should have experience in a similarly sized property, possess hotel union experience, and demonstrate a thorough understanding of hotel policies and procedures. A proven ability to motivate and lead teams effectively is essential.

Shift Pattern:Full availability, including nights, weekends, and holidays

Salary Range:$95,000 - $110,000 / annually

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
• Inspect public areas and guest rooms to ensure compliance with quality assurance standards
• Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #LI-AR2