Senior Catering & Events Captain — Lead Onsite & Offsite

Bars & Recreation; Wisconsin; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401k plan

Paid Time Off

Employee Rewards Program

Social events

Charitable donation

Flexible scheduling

Discounts on play, drinks, snacks and$

Job summary

Bars & Recreation is seeking a Senior Catering & Event Captain to lead our catering program, activations, and special events across multiple facilities. The role includes serving as the primary onsite contact for client relations, coordinating with Sales, Culinary, and Operations teams, and directing staff to deliver exceptional guest experiences.

The ideal candidate has 3+ years in hospitality/catering leadership, is at least 21, and will transport equipment between locations while ensuring

Qualifications

• Must be at least 21 years of age.
• Must have at least a High School Diploma or GED.
• Minimum three years of hospitality, banquet, catering, or event operations experience.
• Previous Banquet Captain or catering leadership experience preferred.

Responsibilities

• Serve as the Banquet Captain for onsite and offsite catered events.
• Lead banquet setup, service, room flips, and event breakdown.
• Supervise Crew Members, Crew Leads, Senior Crew Leads, and other support personnel during events.
• Serve as the primary onsite contact for clients, vendors, and venue representatives throughout event execution.
• Coordinate event timelines with the Sales, Culinary, Operations, and FLT teams to ensure seamless execution of offsite events, catering events, custom events, and other events/activations as needed.
• Ensure food presentation, beverage service, buffet displays, and event spaces meet Bars & Recreation quality standards.
• Monitor guest satisfaction throughout events and proactively resolve service issues.
• Assist with food service, beverage service, bartending, and event execution.
• Ensure all event equipment, supplies, and rental items are accounted for and returned following each event.
• Mentor and develop Crew Members, Crew Leads, and Senior Crew Leads in all aspects of custom event execution, including event setup, service standards, presentation, attention to detail, allergen awareness, and guest experience.
• Collaborate closely with the culinary team to communicate guest allergies, dietary restrictions, and special requests while coordinating buffet setup, chafing equipment, and service logistics to ensure seamless event execution and team readiness.
• Foster and maintain strong professional relationships with clients by providing constructive feedback, ensuring consistent service standards, and collaborating to enhance operational efficiency and the overall guest experience.

Skills

Leadership

Team supervision

Guest service

Event coordination

Logistics

Education

High School Diploma or GED

Job description

Bars & Recreation is seeking a Senior Catering & Event Captain to lead our catering program, activations, and special events across multiple facilities. The role includes serving as the primary onsite contact for client relations, coordinating with Sales, Culinary, and Operations teams, and directing staff to deliver exceptional guest experiences.

The ideal candidate has 3+ years in hospitality/catering leadership, is at least 21, and will transport equipment between locations while ensuring