Senior Casualty Claims Strategist

Greystar Worldwide, LLC; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Greystar Worldwide, LLC is seeking a Senior Casualty Claims Consultant to provide strategic claim consulting to internal and external stakeholders. You will maintain relationships, manage workflows from intake to resolution, and drive mediations to optimal recoveries while ensuring high-quality claim services.

The role requires a 4-year degree, 7+ years in casualty claims within real estate, and strong data analytics and communication skills; travel may be necessary.

Qualifications

• 4-year college degree required; business-related field preferred.
• Minimum of 7 years’ experience as a Casualty Claims adjuster/advocate with Real Estate specialty.
• Knowledge of Claim Handling & Claim processes and procedures
• Knowledge of laws, legal codes, procedures and processes involving insurance
• Analyze data and provide concise conclusions; communicate orally and in writing
• Effectively communicate with senior management; evaluate information against standards, handle complaints, arbitrate disputes, and negotiate solutions
• Computer skills relevant to Microsoft Office, Outlook, and web-based applications
• Interpersonal relationship skills with internal and external executives
• Project management skills
• Understand company products, services, global network, and industry practices
• Understand the process and value of basic data analytics and benchmarking
• Travel may be required

Responsibilities

• Provide claim strategy, consulting, and advocacy for stakeholders.
• Maintain relationships with internal & external stakeholders while delivering high-level claim consulting.
• Manage workflow from intake to resolution of claim matters.
• Gather, organize, summarize, index and maintain documents from various sources.
• Participate and drive mediations with all stakeholders.
• Ensure quality and consistency in executing high-level claim services.
• Appropriate utilization of all systems as required.
• Work with other business segments for coordination of claims as necessary.
• Elevate complex cases or special requests as necessary.
• Evaluate data to assess claim programs and identify solutions to improve quality and performance.
• Promote collaboration and teamwork to produce comprehensive solutions.
• Ability to prepare comprehensive coverage analysis.
• Participate in strategic large client team meetings as required.
• Maintain direct relationships with key clients including Risk, Legal, Ownership, and Property Management.

Skills

Casualty Claims

Claim handling

Communication

Data analysis

Project management

Microsoft Office

Outlook

Interpersonal skills

Travel

Education

Bachelor's degree

Tools

Microsoft Office

Outlook

Job description

Greystar Worldwide, LLC is seeking a Senior Casualty Claims Consultant to provide strategic claim consulting to internal and external stakeholders. You will maintain relationships, manage workflows from intake to resolution, and drive mediations to optimal recoveries while ensuring high-quality claim services.

The role requires a 4-year degree, 7+ years in casualty claims within real estate, and strong data analytics and communication skills; travel may be necessary.