Senior Casualty Claims Adjuster – Hybrid (Birmingham)

AAMGA AssuranceAmerica Managing General Agency, LLC; Birmingham (AL); Hybrid; USD 55,000 - 85,000; Full time

Job summary

A casualty adjuster position at AAMGA AssuranceAmerica Managing General Agency, LLC is based in Birmingham, Alabama, with a hybrid work arrangement requiring periodic in-office presence. The role focuses on complex coverage and liability issues, investigating claims thoroughly to inform coverage decisions in line with company policies and state laws.

Responsibilities include evaluating and negotiating settlements, maintaining reserves, and ensuring accurate diary and file handling.

Qualifications

• Must work in a fast-paced automated production environment.
• Must employ excellent communication/interpersonal and customer service skills.
• Leadership abilities are necessary, with the ability to make autonomous decisions based on multiple facts.
• Demonstrated team building and coordination skills.
• Demonstrated ability to partner with management to identify and address operations, customer service & underwriting issues.

Responsibilities

• Investigate and evaluate coverage, liability and damages for auto policies.
• Evaluate and negotiate settlements and obtain closing documents.
• Maintain proper reserves on all pending claims.
• Maintain current diary on all claims and address mail as outlined by goals.
• Maintain a 1:1 closing ratio.
• Control expenses.
• Provide excellent customer service to customers and other departments.
• Meet and maintain general file handling goals and procedures.
• Utilize PTS system and understand its features.
• Attend available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities.

Skills

Communication skills

Customer service

Leadership

Team building

Time management

Attention to detail

Influence management

PC skills

Education

Bachelor's degree or equivalent

Tools

PTS system

Job description

A casualty adjuster position at AAMGA AssuranceAmerica Managing General Agency, LLC is based in Birmingham, Alabama, with a hybrid work arrangement requiring periodic in-office presence. The role focuses on complex coverage and liability issues, investigating claims thoroughly to inform coverage decisions in line with company policies and state laws.

Responsibilities include evaluating and negotiating settlements, maintaining reserves, and ensuring accurate diary and file handling.