Hybrid Casualty Claims Adjuster III - Complex Liabilities

AssuranceAmerica Corporation; Birmingham, Northern (AL, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

AssuranceAmerica Corporation in Birmingham, AL is seeking a Liability Claims Adjuster III to manage complex coverage and liability cases, including serious injuries, with thorough investigations and informed decisions.

This hybrid role requires strong communication, leadership, and organizational skills, and offers opportunities to negotiate settlements, maintain reserves, and collaborate across departments.

Qualifications

• Proven communication, interpersonal and customer service skills.
• Leadership and team-building abilities to coordinate with multiple departments.
• Strong planning, time management and attention to detail.
• Ability to influence outcomes and make informed decisions.
• Proficiency with PC and related software; ongoing licensing/CE as required.

Responsibilities

• Investigate and evaluate coverage, liability and damages for auto policies.
• Evaluate and negotiate settlements and obtain closing documents.
• Maintain reserves and diary on all claims; aim for 1:1 closing ratio.
• Control expenses and provide excellent customer service across departments.
• Utilize PTS system; participate in applicable seminars and training.
• Perform other duties as assigned by management.

Skills

Communication skills

Leadership abilities

Team building

Interpersonal skills

Time management

Attention to detail

Customer service

PC skills

Influence & decision making

Education

Bachelor's degree or higher

Tools

PTS system

Job description

AssuranceAmerica Corporation in Birmingham, AL is seeking a Liability Claims Adjuster III to manage complex coverage and liability cases, including serious injuries, with thorough investigations and informed decisions.

This hybrid role requires strong communication, leadership, and organizational skills, and offers opportunities to negotiate settlements, maintain reserves, and collaborate across departments.