Senior Cashier & Customer Experience Lead

The Home Depot; Geneva (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Home Depot in Geneva, IL seeks a Head Cashier to lead and support Front End staff while delivering fast, friendly service at the register. You will handle Checkout and Returns, assist with price checks and markdowns, and ensure customers receive knowledgeable product information.

Ideal candidates have at least 1+ years of cashier experience, strong customer focus, and the ability to coach coworkers. This role emphasizes teamwork and compliance with store policies.

Qualifications

• Cashier experience preferred.
• Customer service oriented and able to handle transactions accurately.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to help customers and identify selling opportunities.
• Follow all policies to minimize shrink.
• Assist in training and coaching other Front End Associates.
• Support Head Cashier with price checks, POS transactions and markdown approvals.
• Escalate customer issues as first line of escalation.
• Participate in supervision and development of cashiers.

Job description

The Home Depot in Geneva, IL seeks a Head Cashier to lead and support Front End staff while delivering fast, friendly service at the register. You will handle Checkout and Returns, assist with price checks and markdowns, and ensure customers receive knowledgeable product information.

Ideal candidates have at least 1+ years of cashier experience, strong customer focus, and the ability to coach coworkers. This role emphasizes teamwork and compliance with store policies.