Front-End Cashier & Customer Experience Coach

The Home Depot; Anchorage (AK); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations in a fast-paced retail environment. You will process checkout and returns, oversee Self-Checkout, and ensure accurate pricing and promotions while minimizing shrink.

You’ll coach new cashiers and help maintain high customer service standards. The role emphasizes leadership support, accurate transaction handling, and proactive product knowledge to assist customers and drive sales.

Qualifications

• Preferred qualification: 1+ years of Cashier experience.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Follow policies to minimize shrink.
• Assist in expediting price checks and approving POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Assist in supervision, coaching and training of other Front End Associates by participating in training of new Cashiers.

Skills

Cashier experience

Customer service

Job description

The Home Depot is seeking a Head Cashier to lead front-end operations in a fast-paced retail environment. You will process checkout and returns, oversee Self-Checkout, and ensure accurate pricing and promotions while minimizing shrink.

You’ll coach new cashiers and help maintain high customer service standards. The role emphasizes leadership support, accurate transaction handling, and proactive product knowledge to assist customers and drive sales.