Senior Cash Operations & Payments Consultant

ACCA Careers; Tempe (AZ); Presencial; USD 90 000 - 110 000; Tempo integral

Resumo da oferta

Northern Trust seeks a Senior Consultant, Cash Operations to investigate, resolve, and process complex payment and cash transactions within Payment Services. You will manage payment exceptions, research failures, and coordinate with Operations, Risk, and Technology to ensure timely funds movement.

The role requires strong analytical skills, experience with payment platforms, and a proven ability to drive process improvements and mitigate operational risk across global client work.

Qualificações

• Bachelor's degree or equivalent experience preferred.
• 3-5 years of experience in Cash Operations, Payment Services, Treasury Operations, Banking Operations, or a related financial services environment.
• Experience processing, researching, and resolving payment transactions, wire transfers, cash movement activities, or payment exceptions.

Responsabilidades

• Investigate and resolve complex payment and cash transaction exceptions across payment channels and processing systems.
• Research payment transactions that fail during processing, identify root causes, and execute corrective actions.
• Track and resolve payment inquiries where funds have not reached the intended destination, coordinating with internal teams.
• Utilize payment processing applications such as Money Transfer System (MTS) and Global Payment Platform (GPP) to support daily operations.
• Analyze payment trends, recurring exceptions, and operational issues to identify opportunities for process improvements and risk reduction.
• Collaborate with Relationship Managers, Client Service, and Operations partners to provide updates and support client experience.
• Work with Technology teams to investigate recurring transaction failures and drive long-term solutions.
• Ensure compliance with internal controls and regulatory requirements governing payment processing and cash movement.
• Support operational risk management by documenting, escalating, and resolving payment-related issues.

Conhecimentos

Cash management

Payment operations

Analytical skills

Attention to detail

Communication across teams

Process improvement

Project coordination

Formação académica

Bachelor's degree or equivalent

Ferramentas

Money Transfer System (MTS)

Global Payment Platform (GPP)

Descrição da oferta de emprego

Northern Trust seeks a Senior Consultant, Cash Operations to investigate, resolve, and process complex payment and cash transactions within Payment Services. You will manage payment exceptions, research failures, and coordinate with Operations, Risk, and Technology to ensure timely funds movement.

The role requires strong analytical skills, experience with payment platforms, and a proven ability to drive process improvements and mitigate operational risk across global client work.