Senior Casework Manager — Permanency Unit

County of Chester; West Goshen (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

County of Chester in Pennsylvania seeks a Casework Manager I to supervise a group of supervisors and caseworkers in a child welfare unit. Responsibilities include overseeing investigations, safeguarding children, planning services, and ensuring timely delivery of services.

Candidates must have three years of social work experience, supervisory background, a Bachelor’s degree with relevant credits, valid driver’s license, and the ability to maintain confidentiality; background checks will follow

Qualifications

• Three years of experience in public or private social work including one year in a public welfare program and one year in supervisory capacity.
• Bachelor's degree with 12 credits in sociology, social welfare, psychology, gerontology, criminal justice, or related social sciences; or equivalent combination of education and experience.
• Must have a valid driver’s license and use of a private vehicle.

Responsibilities

• Oversee the work of supervisors, caseworkers or support staff as it relates to the quality of client services.
• Supervise supervisors/caseworkers to identify clients’ needs and provision of appropriate services.
• Review and analyze case records to ensure quality of services provided
• Respond to calls from the public by providing related information and referral, determine eligibility for services.
• Attend and represent department at court hearings.
• Plan and supervise the administrative aspects of case management by assigning cases, monitoring work flow and ensuring timely provision of services
• Prepare correspondence, compile reports and maintain records.
• Participate in planning and implementation of in-service training.
• Train staff in policies and procedures.
• Evaluate performance and make appropriate recommendations regarding personnel actions.
• Produce, distribute and monitor reports containing statistical data on the number and disposition of cases.
• Ability to provide comprehensive overview of department and services to the community
• Monitor individual cases and programs to ensure regulatory compliance
• Monitor, implement and maintain departmental and county policies and procedures.
• Serve as liaison to service providers ensuring timely and appropriate delivery of services to clients.

Skills

Supervisory experience

Child welfare knowledge

Organizational skills

Time management

Confidentiality

Communication / listening

Education

Bachelor's degree with 12 credits in social sciences

Equivalency option for education/experience

Tools

Microsoft Windows

Word

Outlook

Job description

County of Chester in Pennsylvania seeks a Casework Manager I to supervise a group of supervisors and caseworkers in a child welfare unit. Responsibilities include overseeing investigations, safeguarding children, planning services, and ensuring timely delivery of services.

Candidates must have three years of social work experience, supervisory background, a Bachelor’s degree with relevant credits, valid driver’s license, and the ability to maintain confidentiality; background checks will follow